Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Awesome, Simple CRM tool for small growing companies

What do you like best? The ease of use and ability to customize fields What do you dislike? not much to be honest, highly recommend it Recommendations to others considering the product Simple, very cost effective and customizable What business problems are you solving with the product? What benefits have you realized? Customer data aggregation and organizations

Pipedrive has been a game-changer for our business

What do you like best? Pipedrive not only allows us to be more productive in the sales component of our business, it allows us to integrate with other software to automate systems and process and effectively spend more time on what is most important to us - our customers. What do you dislike? There's nothing about Pipedrive I dislike. Recommendations to others considering the product Definitely give Pipedrive a go. It's so easy to use and setup. What business problems are you ...

Great CRM for publishing platform and contributor needs!

What do you like best? I like how easy it is to download, sort, and filter the deals for data analysis purposes. It allows me to see what we're working with and have a better understanding of how we're performing. What do you dislike? I dislike that you cannot download the notes feature into an excel document for easier analysis. Recommendations to others considering the product If you want an easy to use platform for CRM, then Pipedrive should be your go-to platform. It will help ...

Cool Software with Great Features

PROS & CONS What are the best aspects of this product? This software is a great tool for most businesses. Particularly if you don't get too much time, Pipedrive will be a great app for you because it has simple and fast interface with almost all the features you would like to have. What aspects are problematic or could work better? I think there can be improvment made in the reporting tool. The representation can be better i.e. graphs can be added. If we could create multiple leads ...

Great organization for sales team

What do you like best? As the admin, I can see all of my sales team's pipelines and workflow. What do you dislike? There is nothing that I dislike at this time. What business problems are you solving with the product? What benefits have you realized? I can always keep track of the potential sales my team is making and where they are so we can help get them closed. Also, it holds them accountable when working remotely.

Good to keep track of sales pipeline

What do you like best? Scheduling followups, alert system and the complete interaction history (using a lot of BCC directly to the Lead. What do you dislike? Email manager, I'd like to have a better integration with GMail What business problems are you solving with the product? What benefits have you realized? Don't lose track of leads or forget contacts. Pick up sales leads from outgoing commercial people where they left them.

Use Pipedrive for a professional but simple CRM!

What do you like best? It's simplicity - the whole program is very intuitive and practical. I've used Salesforce in the past and it was a nightmare compared to this product. I love the nearby feature - so easy to call up and pop into another customer. What do you dislike? The email integration isn't perfect yet; although they are currently improving this so I would expect this to better soon... I'd like to see larger photos of the contacts - but this is only a small issue... ...

Easy CRM

What do you like best? The way it makes things easy, add a deal and mange the sales pipeline is extremely simple. What do you dislike? It's 100% sales oriented, having an account management dedicated part would be nice What business problems are you solving with the product? What benefits have you realized? Having always everything figured out

Wonderful tool for Sales Management

What do you like best? Pipedrive has a simple yet very effective display of the Deals thorughout the stages of negotiation. Even in a company with a high number of users the information is easily found, and there is a variety of options to choose from to input the data. What do you dislike? A feature to be able to "Pause" a deal, when the client is interested but will need more time to make up his mind, or the negotiation requires external approval. What business problems are you ...

Simpe no-frills user-friendly CRM solution

What do you like best? We were able to import our contacts, accounts, and opportunities and be up and running in a single week What do you dislike? Reporting functionality is light. The built-in reports are alright, but there are not many options beyond those. What business problems are you solving with the product? What benefits have you realized? Typical CRM system problems. We needed a single place to see contacts and their relations across multiple practices. We needed better ...