Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Pipedrive CRM Review

What do you like best? Pipdrive makes it easy to manage for non-traditional sales situations. What do you dislike? When dealing with 2k plus leads, I wish there was a more visually pleasing way to look at your tasks for the day, when you have over 100 action items. What business problems are you solving with the product? What benefits have you realized? My company uses CRM for a direct sell program, and Pipedrive allows us to easily navigate converting current consumer to brand ...

Great if your starting up but not ideal to scale

What do you like best? Hands down the best part of this CRM is the activity scheduler. It is very useful to plan future contacts for prospects and allow you to assign tasks to others. What do you dislike? The email integration is a newer feature of PipeDrive and it needs some serious work. The emails are not visually appealing and it is hard to find what email you are looking for when multiple emails are attached to one deal. What business problems are you solving with the product? ...

A Great Advice from my friend

PROS & CONS What are the best aspects of this product? A friend recommended me to use Pipedrive. After having watched a few training videos, I started using the software. I must say it was a great advice. The drag and drop features, and under deal stages impressed me the most. It's pretty much like Trello which is a project management tool. I hope I can close more deals with Pipedrive because of cloud storage options, too. What aspects are problematic or could work better? I am ...

Solid crm

What do you like best? I like the ease of use of the product. I love seeing where my prospects/leads are in the sales cycle. What do you dislike? It's tough to integrate with zapier/scheduleonce so I know when people book a call and then when someone becomes a client. In a perfect world, this would be automated so I wouldn't have to worry about manually doing this for every single lead I get. Recommendations to others considering the product Try it. You may love it. They have a ...

Pipedrive makes staying on top of sales efforts effortless

What do you like best? I love PipeDrive's visual presentation of the sales pipeline. The Kanban style cards and drag and drop interface make it easy to see what is going on with deals and at a glance and also to have an almost tactile experience managing your pipeline. What do you dislike? Pipedrive doesn't have an official chrome extension or plugin for Gmail that I have found. Recommendations to others considering the product Take advantage of their trial and see if it makes sense ...

A very useful CRM for small business.

What do you like best? I like how well is Pipedrive designed and how easy is to use. What do you dislike? I don't think I really have something to dislike, but I would like to see a better way to integrate Pipedrive with other tools. Recommendations to others considering the product If you are looking for a CRM solution for small business or is your very first time with this solutions then go ahead and give Pipedrive a try. What business problems are you solving with the product? ...

Simple, Yet Robust

What do you like best? Very customizable. The kanban view of deals really helps the team to visualize the sales funnel. What do you dislike? There are a couple of things that can't be customized. Needs better tag support, such as being able to quickly filter a list of contacts by keyword or tag (or multiple tags. Recommendations to others considering the product Use DeDupely with this tool to keep your data clean. What business problems are you solving with the product? What ...

Simple Dashboard to Track Opportunities

What do you like best? - familiar look at feel as other CRM - very simple drag and drop - easy to customer opportunity lifecycle - import feature What do you dislike? - ability to customize theme - filtering between contact lists What business problems are you solving with the product? What benefits have you realized? - ability to track opportunities throughout lifecycle

Solid CRM - Everything I Need

What do you like best? Flexibility of the application and the visibility it gives me into my funnel What do you dislike? You can't export the report info and the reports are limited. At times the filters are difficult to use to get the data you're looking for. The address validation doesn't always work. Recommendations to others considering the product Talk to them about your requirements and see if its a fit for you. What business problems are you solving with the product? ...

Great CRM for publishing platform and contributor needs!

What do you like best? I like how easy it is to download, sort, and filter the deals for data analysis purposes. It allows me to see what we're working with and have a better understanding of how we're performing. What do you dislike? I dislike that you cannot download the notes feature into an excel document for easier analysis. Recommendations to others considering the product If you want an easy to use platform for CRM, then Pipedrive should be your go-to platform. It will help ...