Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Intuitive and very sales driven

What do you like best? The look and feel of Pipedrive is very modern. It has adopted patterns and icons you typically see in any software, making it easy to pickup. If has an intuitive interface, with drag and drop features, drill-down, etc. Easy to use and keep things up to date. What do you dislike? It is very sales-centric. Although this is ideal for the type of software, sometimes it feels like it could have additional features that would make it more complete. For instance, ...

A Great Advice from my friend

PROS & CONS What are the best aspects of this product? A friend recommended me to use Pipedrive. After having watched a few training videos, I started using the software. I must say it was a great advice. The drag and drop features, and under deal stages impressed me the most. It's pretty much like Trello which is a project management tool. I hope I can close more deals with Pipedrive because of cloud storage options, too. What aspects are problematic or could work better? I am ...

Great if your starting up but not ideal to scale

What do you like best? Hands down the best part of this CRM is the activity scheduler. It is very useful to plan future contacts for prospects and allow you to assign tasks to others. What do you dislike? The email integration is a newer feature of PipeDrive and it needs some serious work. The emails are not visually appealing and it is hard to find what email you are looking for when multiple emails are attached to one deal. What business problems are you solving with the product? ...

Solid crm

What do you like best? I like the ease of use of the product. I love seeing where my prospects/leads are in the sales cycle. What do you dislike? It's tough to integrate with zapier/scheduleonce so I know when people book a call and then when someone becomes a client. In a perfect world, this would be automated so I wouldn't have to worry about manually doing this for every single lead I get. Recommendations to others considering the product Try it. You may love it. They have a ...

A very useful CRM for small business.

What do you like best? I like how well is Pipedrive designed and how easy is to use. What do you dislike? I don't think I really have something to dislike, but I would like to see a better way to integrate Pipedrive with other tools. Recommendations to others considering the product If you are looking for a CRM solution for small business or is your very first time with this solutions then go ahead and give Pipedrive a try. What business problems are you solving with the product? ...

Pipedrive makes staying on top of sales efforts effortless

What do you like best? I love PipeDrive's visual presentation of the sales pipeline. The Kanban style cards and drag and drop interface make it easy to see what is going on with deals and at a glance and also to have an almost tactile experience managing your pipeline. What do you dislike? Pipedrive doesn't have an official chrome extension or plugin for Gmail that I have found. Recommendations to others considering the product Take advantage of their trial and see if it makes sense ...

Simple Dashboard to Track Opportunities

What do you like best? - familiar look at feel as other CRM - very simple drag and drop - easy to customer opportunity lifecycle - import feature What do you dislike? - ability to customize theme - filtering between contact lists What business problems are you solving with the product? What benefits have you realized? - ability to track opportunities throughout lifecycle

Simple, Yet Robust

What do you like best? Very customizable. The kanban view of deals really helps the team to visualize the sales funnel. What do you dislike? There are a couple of things that can't be customized. Needs better tag support, such as being able to quickly filter a list of contacts by keyword or tag (or multiple tags. Recommendations to others considering the product Use DeDupely with this tool to keep your data clean. What business problems are you solving with the product? What ...

Solid CRM - Everything I Need

What do you like best? Flexibility of the application and the visibility it gives me into my funnel What do you dislike? You can't export the report info and the reports are limited. At times the filters are difficult to use to get the data you're looking for. The address validation doesn't always work. Recommendations to others considering the product Talk to them about your requirements and see if its a fit for you. What business problems are you solving with the product? ...

An excellent way to track sales if you have a low-medium number of contacts in the pipeline

What do you like best? The flow of deals through the pipeline is really easy to follow and very helpful for team members that are newer to sales. What do you dislike? If the Pipeline has a lot of stages, it get's more difficult to follow the flow. What business problems are you solving with the product? What benefits have you realized? This helps make sure no one ever falls through the cracks.