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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2021-2030 out of 3076

J

Jacob

10/16/17

5 out of 5

Multiple Pipe Management made Easy

PROS & CONS What are the best aspects of this product? This app is very easy to use. I like the interface on both the app as well as the website. It can adapt to variations so i can manage different pipe types all at once. Regularly updatable features ensure that you don't miss out on any updates for your project. The fact that i can make these updates and changes through smartphone has been a huge help. What aspects are problematic or could work better? I don't find anything ...

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D

Delia

10/12/17

5 out of 5

Easy to collaborate among sales team members

PROS & CONS What are the best aspects of this product? I settled for this tool to help me manage my sales effectively. Pipedrive has not disappointed in any way. It helps me to develop better CRM softwarefor my business which is bliss. Since I am all about lead generation and management, I can use this product to give me just that. It focuses in better and modern CRM solutions which have come to bring results in terms of sales. It is easy to use and does not have any redundant ...

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JT

John T E.

10/12/17

5 out of 5

The Perfect Sized CRM

What do you like best? I love the concept of pipelines. We speak about them throughout the sales process and I thoroughly enjoy how Pipedrive conceptualizes these. Creating a person, org, and deal are extremely easy. it also is set up to keep you on track with phone calls. The new Dashboard also gives an amazing insight into activities and other metrics. What do you dislike? I wish it was simpler to integrate with other applications. For instance we use Laserfiche and it would be very ...

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M

Michael

10/12/17

5 out of 5

Helpful Integrations and Versatile Features

PROS & CONS What are the best aspects of this product? It's easier to manage deals and business clients with Pipedrive. The features are great especially in the online software. Importing all our clients and contacts to Pipedrive was simple. We can create deals and activities with our clients which I think is a big plus. It's great to have the activities option becuase it organises and keeps everything in control. Easy reporting and analytics make things much more transparent. I like ...

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B

Ben

10/12/17

5 out of 5

Helps the sales team to be more productive

PROS & CONS What are the best aspects of this product? It makes managing sales and leads easy. You can set up and manage two sales pipelines simultaneously. This is big if you want to achieve the best results in your business. With the web-based platform the tool offers, you can manage your leads on your PC or opt for the mobile application to do it while on the move. Everything is laid out in the open for you to excel using Pipedrive. It offers an attractive view which equips you to ...

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A

Anonymous

10/10/17

4 out of 5

Pipe Drive Marketing

What do you like best? What I liked the best about pipe drive was being able to send email blasts with our promotions with such great ease. What do you dislike? I did not like that there were too much going on at once, it seemed too busy and cluttered. What business problems are you solving with the product? What benefits have you realized? I realized emails work better nowadays and it really helps connect marketing with a more modern generation.

O

Oliver

10/05/17

5 out of 5

Increases visibility of your sales processes

PROS & CONS What are the best aspects of this product? It has everything you may need to improve your sales. It offers a reliable platform on which you can manage sales pipeline without much hustle. I like the view that this tool comes with as I can check which leads to go with and what to do on my next move. Also, the activities feature equips me with enough knowledge to see who recently bought at my store or visited my site. With that kind of information, I will be able to know which ...

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A

Anonymous

10/05/17

3.5 out of 5

Pipedrive is pipeline management for anyone

What do you like best? I like that pipeline can be used for any business. The dashboard can translate to sales pipelines, to do lists and even product roadmaps. What do you dislike? i don't like how limited you are with labeling individual cards. What business problems are you solving with the product? What benefits have you realized? we need a simple pipeline management tool, without bells and whistles that anyone within our team can use

CR

Chris R.

10/04/17

3.5 out of 5

Super basic, easy to use sales CRM

What do you like best? The simplicity. It's easy to use, easy to navigate, and has an intuitive pipeline interface that is great for tracking deal progress. What do you dislike? Though it's simple to use and very basic, with that reality come very few pro tools, making pipedrive not a very robust sales CRM. Also, the reporting functionality isn't very intuitive and lacks a good user interface. Recommendations to others considering the product Pipedrive is a great first sales CRM. ...

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A

Anonymous

10/03/17

4.5 out of 5

Pipedrive CRM Review

What do you like best? Pipdrive makes it easy to manage for non-traditional sales situations. What do you dislike? When dealing with 2k plus leads, I wish there was a more visually pleasing way to look at your tasks for the day, when you have over 100 action items. What business problems are you solving with the product? What benefits have you realized? My company uses CRM for a direct sell program, and Pipedrive allows us to easily navigate converting current consumer to brand ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].