Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Great visual analytics of your sales proess

What do you like best? I found Pipedrive to be very intuitive. It immediately made sense. Also, I really liked that I could upload a picture of my clients. That helped me as I wrote emails and made calls. What do you dislike? At the time, we found it difficult to use Pipedrive in conjunction with our social media efforts. We couldn't segment our lists and drive content to specific clients with that data showing up in each client's account. Recommendations to others considering the ...

Pipedrive keeps you looking for more

What do you like best? I like the total sum up of deals won and the easiness to view these on the pipeline. It motivates you to look for further leads constantly. What do you dislike? The fact that there are 2 different view modes. I think there should only be one unified view where you can follow the stage of your lead as well as the already won deals. It did not acknowledge until months later after using Pipedrive that there were 2 different dashboard views. It was not intuitive ...

Pipedrive for Sales Team

What do you like best? It's a decent place to document meetings and keep track of the sales pipeline. What do you dislike? It seems to be a pretty basic program with limited options. Recommendations to others considering the product I would say this is an ok product for small sales teams. It does not seem robust enough to support larger teams for large organizations. We are a small company and this provides a low cost option that works well enough for us. If you're in a large ...

one spot of all sales database combination

What do you like best? it is the simplest tool ever that I have seen for a complicated task for any business. it is not easy to combine all of your customer concerns in one spot, emails promotions, and sales into one database with simple access at one time. this is the magic of Pipedrive, it is absolutely divine business further. also good idea to invest your time in learning this tool and how to use because it might drive you to new challenges and open doors for new business ideas. ...

Excellent and helpful

What do you like best? I've used many other sales CRM's, Salesforce, Zoho, and Pipedrive is my favorite. Easy to use, intuitive and more focused on helping get sales than the admin work. What do you dislike? There is really nothing that comes to mind that I dislike, other than to get two way emailing it's a big jump in price so I don't use it. Recommendations to others considering the product Very easy, highly recommend. What business problems are you solving with the product? ...

The only sales tool you need`

What do you like best? I love how simple and easy it is to use, plus all of the features are perfect for my sales cycle What do you dislike? I wish they had e-mail tracking built into the plaform Recommendations to others considering the product great for most businesses that don't have super complex sales cycles What business problems are you solving with the product? What benefits have you realized? I'm trying to manager thousands of companies I reach out to. The benefits is ...

Decent Software but with Limitations

PROS & CONS What are the best aspects of this product? As a beginner, i found Pipedrive quite easy to use. It relieved me of using those yellow sticky notes to keep my contacts organised. It's fast and simple and quite affordable too. It was easy to set up and astonishingly, we were able to outgrow our company capabilities in the trial period only. What aspects are problematic or could work better? It's not particularly a great tool for businesses from the management point of view. ...

One of the best investments we have made!

One of the best investments we have made!Pipedrive has cut down hours a week for us in reviewing our current workflow and sales pipeline. Would recommend to any sales organisation that still relies on frustrating spreadsheets!

Great tool for sales reps

What do you like best? Easy to use interface, so far, I think the best "deal task" tracking, easy to find overdue tasks and deals missing tasks What do you dislike? Comparing to HubSpot, there are a lot of things missing, such as automatically pulling the company data by simply entering the domain URL. Recommendations to others considering the product Very easy to use, it might be the best tool for entry level sales reps What business problems are you solving with the product? What ...

Probably the best CRM

What do you like best? Well designed, very easy to use and with a quick Google accounts integration. What do you dislike? Nothing til know. Honestly, it is very difficult to find something to improve. What business problems are you solving with the product? What benefits have you realized? Not losing anymore any lead.