Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Pipedrive is awesome

What do you like best? It is very easy to use and if you've ever used a CRM, it is self explanatory. What do you dislike? Honestly, I don't have any complaints because its great. What business problems are you solving with the product? What benefits have you realized? It helps us keep track of our customers, open deals, and keeps us on track with their alert system

Pipedrive

What do you like best? Its a really easy CRM to use. The reminders are great since they are also emailed. What do you dislike? There are some quirks where multiple leads for the same company can be easily mixed up. Can be glitchy sometimes. What business problems are you solving with the product? What benefits have you realized? We are using it to organize our outbound campaigns and have noticed traction using it.

Pipedrive is a robust and productive sales pipeline management platform specifically for the midsize

What do you like best? Sales pipeline creation and management, stage management and user interface What do you dislike? Switching between different pipelines and chrome browser support What business problems are you solving with the product? What benefits have you realized? Management of sales pipeline for a mid size firm without paying arm and a leg

Metrics Leave A Lot to be Desired

What do you like best? It is quick and easy to navigate. Keeps things organized in a linear fashion. What do you dislike? Lack of needed analytics. Can't get the reports that I need. Lack of sync with marketing technology. What business problems are you solving with the product? What benefits have you realized? Keeping leads organized.

A great CRM tool

PROS & CONS What are the best aspects of this product? After a long consultation and review of similar tools that offer CRM solutions for businesses and organization, we found Pipedrive to play well with us. It is not easy to find a tool that incorporates your organization needs in full and still offers the ultimate simplicity in terms of use. Pipedrive has hit that mark with us and we are happy to have found each other. It is already customized according to our need and offers ...

Easy but efficient tool for SMBs.

What do you like best? It is really easy to work with, anyone can learn quickly how to use this service. There also are many intergrations with other softwares like Slack, Intercom etc. Intercom also educates their customers in sales and shares best practises. What do you dislike? Actually nothing to be disliked here with this tool. Recommendations to others considering the product Just go ahead with this software, it's simply great tool. What business problems are you solving ...

Pipedrive Review

What do you like best? I like that you can schedule out reminders and tasks for yourself every month to contact a client. What do you dislike? At first, it was harder to figure out it’s features. Recommendations to others considering the product Go through demos so you will know all the different features and ways to use it. What business problems are you solving with the product? What benefits have you realized? Provides organization to be able to keep in contact with clients ...

A simple CRM - but sometimes that's what you need.

What do you like best? Pipedrive is incredibly simple to configure and use. It's designed to be easy for non-technical people to setup. Where you just need to start logging customer interactions, and don't want to waste months setting up the CRM, it's absolutely perfect. Getting data in is easy, and the integration with Zapier is indispensable - you can have you website contact forms come directly into Pipedrive, and assign them to specific people. One of the biggest hurdles with a new ...

Promising tool with it's pros and cons

What do you like best? Speed and agility. Web based. Relatively easy to use. What do you dislike? Bulk edits are pain in... No bulkmailing :( lack of needed integrations. What business problems are you solving with the product? What benefits have you realized? Leads generation, sales pipelines

Great CRM product for small to medium sized businesses

What do you like best? Pipedrive is a robust, easy to use CRM that's great for small to medium sized businesses. They have a lot of excellent integrations and features that can be utilized easily by anyone with any experience using a CRM. What do you dislike? The biggest drawback is the email integration—each user is linked to only one DEAL, and not necessarily a company, so you have to manually associate emails to deals in your pipe drive inbox. This can be a big headache if you have ...