Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Account Manager

What do you like best? I love the deals interface. Simplistic and easy to navigate. I’m also a big fan of the activity aspect. What do you dislike? Not too fond of potentially losing clients and organizations due to not placing an activity reminder within it. What business problems are you solving with the product? What benefits have you realized? To be able to track my sales and estimate accurately my goals for the month, quarter, and year over year.

Great CRM Experience

What do you like best? You can create multiple Pipelines and it's easy to move deals from one pipeline to another. The UI is incredibly intuitive and easy to customize. I appreciate the direction they are taking with the integrated web forms. What do you dislike? Only issue with UI is that you are required to hit "Save" after each field you enter. It would also be nice to have more customization with the web forms, but I suspect that is in the works and I look forward to the new ...

Sales pipeline management? Pipedrive!

What do you like best? Ease of use, quick setup, customize the stages and create different pipelines in this tool. Analytics is also very good. What do you dislike? Look and feel could have a little better. Recommendations to others considering the product If you are considering a lead management/pipeline management software, then you should consider pipedrive without doubt. What business problems are you solving with the product? What benefits have you realized? Sales and ...

Manual content

What do you like best? The salespipeline has a good overview. So it looks organised. What do you dislike? Pipedrive did not use artificially intelligence. So its more old fasioned Recommendations to others considering the product It's a good application if you are looking for something that structure your sales-pipeline, It has a good overview with a great API What business problems are you solving with the product? What benefits have you realized? I dont use excelsheets ...

Easy to use, great tool for SMEs

What do you like best? Very clear to track what my team are doing in terms of leads. Dashboard is clear, and helps me develop an internal leader board. Works well on the app too. What do you dislike? Adding a Contact or Organisation should happen from the same place, rather than having to click a couple of times extra. Integration with invoicing system would help - then I can track Deals Closed on Pipedrive with whether we've actually raised an invoice and got it paid. Recommendations ...

Alright software, but not the best to learn to use

What do you like best? I like the customization, and the ability to delete unnecessary functions. What do you dislike? If you don't subscribe, the free version is basically worthless and stripped of everything functional. What business problems are you solving with the product? What benefits have you realized? Keeping track of customer relations and contacts

Excelente aplicación para un seguimiento puntual

What do you like best? Me gusta mucho la manera en que presenta la información y las actividades, la señalización de las actividades sin seguimiento o vencidas y la generación de reportes. What do you dislike? limitantes para dar seguimiento a una actividad si no se cuenta con un negocio abierto, Pipedrive obedece a negocios por lo que si lo buscas a manera de CRM no es muy práctico Recommendations to others considering the product Si quieren simplificar sus procesos de seguimiento ...

Game changer for any B2B company!

What do you like best? Pipedrive has made my workflow so much easier. For one of our projects, the biggest assets are partnerships and contracts with other businesses that we can work with and benefit together. Pipedrive made me migrate from managing contacts in my inbox to having an entire platform that helps me stay on track and keep closing leads. As a result, I'm able to have a bird's-eye view on all of the current leads that need to be worked with. What do you dislike? One ...

Elegant Dashboard

What do you like best? Easy to use Up to date look Drag and drop deals What do you dislike? Smart BCC instead of emailing within CRM No email marketing within CRM Recommendations to others considering the product Integrating more marketing, emailing, social media like abilities within CRM What business problems are you solving with the product? What benefits have you realized? Staying up to date with Deals. Benefits with visually seeing deals to keep organized

Great tool for up to medium size Sales Teams

What do you like best? - easy to configure - easy to work with - good, sensible structuring What do you dislike? - Data quality for analysis is minimalistic What business problems are you solving with the product? What benefits have you realized? - customer Data and interaction interface for sales and party operations