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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1971-1980 out of 3076

W

Willian

12/07/17

5 out of 5

Minha avaliação sobre o Pipedrive

Para mim, o Pipedrive é uma ferramenta indispensável no meu dia a dia de vendas e eu recomendo para todos que conheço, que façam o uso desta ferramenta. Além de agilidade para organizar orçamentos e contatos, posso eliminar papéis de anotações, agendas etc e centralizar tudo no Pipedrive.

J

Joseph

12/07/17

4 out of 5

Simple platform with everything I need …

Simple platform with everything I need to keep track of my opportunities. Great product!

A

Anonymous

12/06/17

4 out of 5

Nice tool for managing accounts

What do you like best? I like the ease of use and the simplicity of the design. What do you dislike? I dislike the limited functions. You cannot create dashboards and limited integrations. Recommendations to others considering the product n/a What business problems are you solving with the product? What benefits have you realized? The fact of forecasting and pushing deals along the sales cycle is limited.

A

Anonymous

12/05/17

4 out of 5

Very easy to use from day 1

What do you like best? Extremely easy to setup, learn, and start using What do you dislike? Premium Pricing was a bit steep for the limit of some simple features Recommendations to others considering the product Marry piped river with an email templates / sequences service and you'll have the key features you need What business problems are you solving with the product? What benefits have you realized? Lead tracking and details at a quick and efficient glance

GB

Gil B.

12/03/17

4.5 out of 5

Will help you all the time.

What do you like best? Perfect tools which make my day. I like to use them every day.Very understandable about sales and who is making a sale.This software makes it easy so we can see how to set up quicker standard sales processes. What do you dislike? I don't have anything to complain.My work is organized, everything at the right place. I do like that platform very much.Nice solution for sales and sales managers. Recommendations to others considering the product Very nice software ...

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A

Anonymous

11/30/17

5 out of 5

Very Impressed

What do you like best? Pipedrive was a very slick and easy tool to use. I have always favored the card style for CRM tools. What do you dislike? I don't have much to complain about. I was looking for a simple solution and it provided it at a great price. What business problems are you solving with the product? What benefits have you realized? Documenting sales pipeline

A

Anonymous

11/30/17

3.5 out of 5

Love the support with PIPEDRIVE!

What do you like best? My favorite part of Pipedrive is the easy how-to videos that make navigation through this CRM a breeze. I like how they make it sound fun and simple in the videos. I like the ability to make some emails private and some public. I also like that in the gold version it shows you when a prospect opens their emails from you. What do you dislike? I think that the layout of the site is a little hard on the eyes. I don't like when you open up a contact how they post the ...

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A

Anonymous

11/30/17

4.5 out of 5

Sales Funnel

What do you like best? 360 Customer view task and lead management What do you dislike? notifications too often nothing else to mention What business problems are you solving with the product? What benefits have you realized? 360 customer and projets view

A

Anonymous

11/29/17

0.5 out of 5

Terrible Importer

What do you like best? The colors. There really isn't much I like about it and I guess that's it What do you dislike? Importing records features - very cumbersome What business problems are you solving with the product? What benefits have you realized? CRM needs

A

Anonymous

11/29/17

5 out of 5

Good CRM

What do you like best? Quick set up process. If you have a spreadsheet it will take you step by step to import it. What do you dislike? It would be great if LinkedIn worked with it so that you could import contacts directly from LinkedIn like Salesforce. Recommendations to others considering the product If you don't need all the bells and whistles and analytics, this is a great product. They have been coming out with new features as well. I would test drive it. What business ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].