Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Very transparent and easy to use CRM for sales

What do you like best? Deals view gives great visibility about what's going on. Pop-ups for scheduling next activity are super convenient. Recently they've added tracking of email opens and link clicks. Easy to use API, as integration is central to our process. What do you dislike? No email scheduling/delay. No process automation without third-party apps. Sometimes emails don't get linked to the right deal. Recommendations to others considering the product Use API and integrations ...

Great CRM product for SME's

What do you like best? The look and feel of Pipedrive is very modern. Easy to use and keep things up to date. What do you dislike? It is very sales-centric. Not much to do with it for non sales people. What business problems are you solving with the product? What benefits have you realized? Sales tunnel, sales process, sales management, follow-ups

Started using since the beginning!

What do you like best? Best CRM on the market. Very user friendly and always keeps me on task. What do you dislike? Want more features and they seem to add them all the time. What business problems are you solving with the product? What benefits have you realized? Who to contact and when to contact them. Keep great timeline of interaction.

The Big helper in right time.

What do you like best? I like to work with this software. I'm sure that everything will be the right place. I always control all sales process. I like that I can work with is with no stress. What do you dislike? I like that platform. As for me, it is good for marketing. Very easy to sale. Great solution for my working team. Great support service. Will give a good help. Recommendations to others considering the product Very good Platform. Helps to have your work always organized. ...

Better than nothing

What do you like best? It's easy to use and to import/export lead lists. It has some cool integrations with other tools, like email. What do you dislike? It is hard to customize the sales funnel. Also, it doesn't help prioritization as there are no features to define and highlight the most important leads. What business problems are you solving with the product? What benefits have you realized? Organising my leads and my funnel steps until sales closure.

Pipedrive is simply great

What do you like best? Good overview of leads and tasks, helps me plan my day accordingly What do you dislike? I haven't used the tool for too long, but honestly there is nothing I can say I dislike so far. What business problems are you solving with the product? What benefits have you realized? It lets you have a clear overview of deals/leads in any stage of the sales funnel. Assigning tasks works great as well. I love the "Activity part" which helps me quickly plan my day with who ...

Might be a very good product but not good enough for me

What do you like best? Best things are ease of usage and rich features. What do you dislike? Pipedrive is didn't proved suitable for me. I need a software that helps me drive my sales, keeping in mind my current project pipelines and resource availability. What business problems are you solving with the product? What benefits have you realized? To drive my Sales and identify the loopholes in my sales process.

Clean Cloud-Based Sales Management Tool

What do you like best? I appreciate the simplicity of this solution. It's clean interface and uncluttered design is effective. What do you dislike? Not a true CRM, but a sales solution 101. Recommendations to others considering the product Not a full-fledged CRM, but a solid cloud-based sales pipe managment system. What business problems are you solving with the product? What benefits have you realized? Organizing a small sales group's leads and progress through the process.

Pipedrive is great for startups

What do you like best? I like how easy pipe drive is to use and view deals. Signup is quick and pricing is very reasonable for multiple users. What do you dislike? I don't like how its tough to manage deals after they've closed, its more of a view for moving deals along the pipeline. What business problems are you solving with the product? What benefits have you realized? We are able to convert more leads and make sure nothing falls through the cracks as they go. Its easy to manage ...

Beautiful, Elegant CRM

What do you like best? Pipedrive is so intuitive and well thought out. It seemed to have just what you need, where you needed it to be. Comprehensive, well-integrated and fairly priced, it provided a great sales tool for smaller organizations. What do you dislike? The challenge for many CRMs is to envision their perfect customer and to build a tool to meet their needs. Unfortunately, the independent contractor or professional services businesses are often overlooked. Sales is not the ...