Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Pipedrive best CRM & pipeline management tool

What do you like best? Working with Pipedrive is very easy! visuals give me a great look into my pipeline and I can easily update deals and opportunities as they progress. As our sales team grows, so does our pipe. And Pipedrive makes sharing and giving updates to one another so simple. What do you dislike? could use some help on their platform updating the look and modernizing it. What business problems are you solving with the product? What benefits have you realized? sales and ...

get into my Pipeline

What do you like best? Intuitive format--great for just getting things going right away What do you dislike? Tends not to refresh info quickly--wont remove closed out contacts--they keep popping up even after you supposedly discarded them Recommendations to others considering the product If its an easy start affordable solution you are looking for-go for it What business problems are you solving with the product? What benefits have you realized? CRM mostly--I reach out to ...

Best CRM I have used

What do you like best? It's the only CRM I've used where I genuinely feel it has been designed with front line sales people in mind, rather than management. Ease to input data, easy to manage and segment tasks, easy to monitor personal performance. Allows me to get on with my job without getting bogged down in admin. What do you dislike? The only real weakness I've noticed is that it is slightly difficult to create lists. Recommendations to others considering the product I have ...

Useful especially for sales team advancement meetings

What do you like best? Simplicity is what makes Pipedrive different from big CRM. It includes few functions, but very user friendly, especially when the tool is used by a team to share activities and compare performance. What do you dislike? When the team grows and additional functionalities are required, it is time to change tool, and migrations are always frustrating. Recommendations to others considering the product Use it for basic sales operations in teams smaller than 15 ...

Easy Project reacking

What do you like best? The Pipedrive system is easy to use, wash tompopulate, and keeps you on top of the details What do you dislike? Acceasing completed projects is challenging. What business problems are you solving with the product? What benefits have you realized? Multi device access and ease of use make me use the system. I've been better able to track projects and keep active opportunities top of mind.

Changed the way I make sales

What do you like best? I have always loved the kanban concept, where you move things along different stages/phases. It works very well for task management and Pipedrive uses it to manage deals, so it's a great thing. To be able to see the deals in a pipeline (that's where the name Pipedrive comes from makes very easy to know where you need to act to close more deals. If there's no new deals coming in and moving through the stages, you won't get any sales done. They have great content on ...

Very User-Friendly and Headed in the Right Direction

What do you like best? I love the interface of Pipedrive. It is very clean and easy to use and works like a charm for organising sales processes. Even the psychology of moving deals along the pipe line is so satisfying and motivating for a sales person. I really enjoyed working with the system. The Deals turning red to alert you that there is a task due is very handy as well. What do you dislike? At the time that I used it, they were relatively limited on their integrations available. ...

Pipedrive review

What do you like best? I have tried a lot of CRM’s and find Pipedrive to be easy to set up, use and maintain What do you dislike? I have it directly attached to G Suite for my email and calendar. When I archive emails in Gsuite, I wish it would also archive in Pipedrive. I understand this is designed behavior however seems like I touch emails more than I need to. Recommendations to others considering the product I’ve tried a LOT of CRMs. This is the simplest I have found for small/ ...

An outstanding experience

What do you like best? The easy-going interface. All information is crystal clear. What do you dislike? The too "stringy" automatic e-mail which is copied when information is shared. (this opportunity e-mail could come on a Cc or even Bcc field instead of main one. What business problems are you solving with the product? What benefits have you realized? Sales opportunities flow. It really nails in regards to all sales opportunities bases.

good for starting out

What do you like best? our company used pipedrive when were a small sales team. We loved the ability to share customer data quickly with each other and email clients from the app or web version. What do you dislike? There were a few limitations when on the go with clients - using the mobile app was ok but the greatest in terms of entering data, it made it challenging to update in the moment. Recommendations to others considering the product Since leaving pipedrive i still get a ...