NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

Add to compare

Starts from $14 / user / month when monthly, also offers free forever plan

Start Free Trial

Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1821-1830 out of 3076

A

Anonymous

01/09/18

4.5 out of 5

Good reliable solution for small and medium business

What do you like best? It is very easy to set-up and operate the basic features and covers all of our needs. Bot the web and mobile apps work seamlessly across devices. Many integrations are already available e.g. Mailchimp, Slack or through third parties. Once the users are comfortable with the software there are many customizations which can be deployed. Cost per user is reasonable. What do you dislike? At times the web app can be quite slow and buggy. Analytics and statistics ...

Read more

A

Anonymous

01/09/18

3.5 out of 5

It does what it should

What do you like best? It’s a very visual product, which is helpful to work faster What do you dislike? It’s kind of clunky and not as streamlined when it comes to the actual software What business problems are you solving with the product? What benefits have you realized? It allows full zapier integration which makes for easier workflows between other apps

A

Anonymous

01/08/18

5 out of 5

Pipedrive makes the differents

What do you like best? Pipedrive is a CRM & pipeline management tool that helps you focus on actions that matter . By sales pros, for sales pros. Grow your business now with Pipedrive. What do you dislike? Would love a little bet most of speed, sometimes I had to wait a little to long for a conecction . Recommendations to others considering the product We've recently started using Pipedrive and the changes it has made to the overall efficiency of the sales component of our business ...

Read more

J

John

01/07/18

5 out of 5

Easy to manage leads

PROS & CONS What are the best aspects of this product? It is a great tool to manage your sales. When you compare with other similar tools in the market, Pipedrive is like no other. It is more complete and offers the best user experience for my sales operations. Apart from that, it integrates with multiple applications such as Gmail, Zapier, and Google Agenda among others. This makes it a reliable product that offers more than hat it already has. At first, it was all about, managing ...

Read more

A

Anonymous

01/06/18

5 out of 5

CRM, all the benefits, less the learning curve

What do you like best? Simplicity! As a a first time founder and entrepreneur several months ago, I was only just beginning to get a taste of everything that falls on my plate. Dozens of responsbilities and things to check off the list each and every day. The last thing I wanted was a CRM with a learning curve. What do you dislike? Haven't found anything I dislike yet!!!! Recommendations to others considering the product Sign up for one of their helpful Webinars or contact ...

Read more

HZ

Heidi Z.

01/05/18

5 out of 5

Pipedrive for Forecasting

What do you like best? I love that we were able to take Pipedrive and really customize to our needs. What do you dislike? It can be difficult to customize all reports What business problems are you solving with the product? What benefits have you realized? Pipedrive is an immense help to our forecasting

A

Anonymous

01/04/18

2.5 out of 5

Small organization trying to transition into a tight, robust system

What do you like best? Our leads are now centrally located. The follow-up system is adequate and it does allow for "some" customization. What do you dislike? Customer service is only through chat. There are problems with importing several deals at once. And it has a distinct language that is not...intuitive. I guess if you understand its underlying language it may be easier, but what happens if I want to pony up more money for a more robust system? Also, it doesn't have a...natural ...

Read more

A

Anonymous

01/04/18

5 out of 5

Excellent

What do you like best? Love the sync function being able to link my Google account What do you dislike? When syncing calendar it doubles up on calendar events. What business problems are you solving with the product? What benefits have you realized? Sales benefits and tracking individuals.

RM

Riku M.

01/03/18

4 out of 5

THE CRM for SMBs

What do you like best? Easy-to-use, modifiable and transparent CRM. What do you dislike? Reporting functions and predictions could be better What business problems are you solving with the product? What benefits have you realized? We have managed to make our sales projects more transparent. Together with two-way integration to HubSpot makes sales reps' lives easier through automation.

A

Anonymous

01/03/18

5 out of 5

Great product

What do you like best? Pipe drive keeps me Very organized. I am able to easily follow up What do you dislike? I wish I could search inside my notes. Would make work go faster What business problems are you solving with the product? What benefits have you realized? Keeping track of quotes, relationships and goals

Free vendor scorecard

Evaluate Pipedrive objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score Pipedrive against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].