Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

The visual funnel CRM

What do you like best? Pipedrive's UI, with its visual funnel and intuitive way to move deals from stage to stage, is one of my favorite CRMs. We've been using it for over 3 years and every year they've added new, more powerful functionality. New agenda views and a recently released data enrichment feature makes me optimistic this CRM is heading in the right direction. Highly recommended. What do you dislike? I think the price point is a bit high for the value it offers, and it could ...

Get organized!

What do you like best? Adding new deals is super easy and the overall layout and organization is intuitive. What do you dislike? Honestly, I haven't come across anything I really dislike. What business problems are you solving with the product? What benefits have you realized? Major organization problems solved! Keeping track of deals/leads all in one place.

CRM that saves not burns time

What do you like best? Pipedrive is a simple, intuitive GUI that really does synchronise with Google Apps. The mobile app means I don't miss logging a call and setting the follow-up task. Deals, Pipeline and Reports makes it easy to focus on winning opportunities while producing useful sales forecasts and reporting activities along the way, without separate spreadsheets. What do you dislike? The mobile app could be more like the browser views or use the Google apps standard to simplify ...

Makes my team so much more productive!

What do you like best? My team loves the visual layout of their leads, and the reports that it offers helps me understand what my team is accomplishing daily. What do you dislike? It's a little glitchy in Safari, but using Chrome isn't the end of the world. Recommendations to others considering the product Go through every setting before getting started to get a better feel for the features available. What business problems are you solving with the product? What benefits have you ...

Great, Simple Workflow

What do you like best? I like being able to fully customize my sales workflow, and collaborate on deals with coworkers by adding seats. What do you dislike? Wish there were native capabilities to automate workflow What business problems are you solving with the product? What benefits have you realized? Pipedrive gives us sales productivity data, forecasting, and helps us keep on top of relevant deals.

Using Pipedrive as a Director of Wholesale

What do you like best? I like the clean, minimal layout of the Pipedrive interface. I find it easy to navigate and very user-friendly. The concept itself is one that is strong and it's made my job of keeping track of hundreds of wholesale accounts and potential accounts much easier. The ability to schedule detailed follow-ups for every wholesale account really keeps me on top of my communication goals. What do you dislike? I would like Pipedrive to have a desktop version and better ...

Easy to use

What do you like best? Easy interface to market new items and keep up with my sales goals What do you dislike? Not much to say that i don't like about it What business problems are you solving with the product? What benefits have you realized? Quickly and easily keeping customers up to date with products

Must to have CRM for Sales

What do you like best? The wide range of reports allows you to drill down into current problems of your sales team and provide in-time solutions. What do you dislike? It would be great if they provide more options for integrations with other services (Intercom, Infusion, etc.. What business problems are you solving with the product? What benefits have you realized? With Pipedrive we manage our sales pipeline from lead qualification to closing of the deal.

Great software for a cheaper price

What do you like best? This software had a great deal tracker and allowed me to track my sales What do you dislike? There was no way to send emails or do marketing campaigns and I didn’t like that What business problems are you solving with the product? What benefits have you realized? Selling more

Pipedrive keeps my bussines in the game

What do you like best? Our leads are now centrally located. The tracking system is suitable and allows a "some" customization. What do you dislike? Does not have a natural, secure fault. If you do not have a database and it is not a mandatory type-tracking of a type. What business problems are you solving with the product? What benefits have you realized? Our sales process got so much easier while using Pipedrive. Pipedrive offers a well-integrated solution that works with many ...