Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Great for small Sales Teams

What do you like best? Very user friendly and organized. The learning curve is very short. What do you dislike? Lacking some features other CRM’s have. Recommendations to others considering the product Love it’s user friendly system and support as well. What business problems are you solving with the product? What benefits have you realized? After losing a few members of our team, I was left to create a new CRM from scratch. I did this on Pipedrive and it was great for a “one ...

Simple Tool for Managing Sales

What do you like best? I love the simplicity of Pipedrive. It does not overcomplicate our sales management which is great because we are never working with hundreds of leads at a time. Often just need a quick way to check on different statuses. What do you dislike? I do not have anything negative to say about Pipedrive, however, some people might need more functionalities depending on their usage or scale. Recommendations to others considering the product Consider your sales ...

Getting your CRM and tasks in order

What do you like best? It's simple to use, very intuitive and easy to keep track of your leads What do you dislike? The navigation could be more simple, too many "turns" to go back to one page What business problems are you solving with the product? What benefits have you realized? Sometimes it`s hard to keep track of your leads and whats going on with each one

Great for simple tracking of clients and prospects

What do you like best? Great for pulling quick ad-hoc reports. When tracking membership levels and viewing a simple timeline of activities related to each client, Pipedrive works incredibly well. What do you dislike? It is not very robust. No tools as far as I can tell to track major trends or view activity at an aggregated level, at least in the basic version that we use. Recommendations to others considering the product Don’t expect Pipedrive to do much heavy lifting with an ...

A great tool for sales

What do you like best? I can keep track of each deal, businness and even phone calls we make! What do you dislike? We had a little trouble uploading our clients data base, so we had to re-enter all of them one by one. What business problems are you solving with the product? What benefits have you realized? We keep track, supervise and coordinate the whole sales department.

Great organisation for a CRM ready to use in minutes

What do you like best? Their visual pipeline dashboard is great. You can define as many pipelines you need depending on you different sales cycles. What do you dislike? Integration with gmail is done through an email sync. You either get to many emails (newletters and so on... or miss some if you only sync some categories. I would rather have a widget within gmail in order to add a contact, an organisation or a deal whithout leaving gmail. Recommendations to others considering the ...

Best Pick for Smaller Businesses

PROS & CONS What are the best aspects of this product? Previously I used Saleforce and some other CRMs. I have found Pipedrive the easiest among them all. It's simple and has everything I need. I like the fact that it's very easy to navigate and generate reports. Team management has also become more convenient. Drag and drop options are just great. I was the first to use Pipedrive and since then my boss has switched all his three companies to this software. That's how good it is. What ...

Pipedrive, the truly sales only CRM

What do you like best? Simple, intuitive and easy to use. This really is a cheap and simple CRM that anyone can use to track sales. What do you dislike? Would love alittle more post-sale functionality, ie. Customer tracking and insight. Recommendations to others considering the product This is a great CRM if you are looking for a simple solution to track sales. It also has a great mobile app that works great along with their desktop platform. What business problems are you solving ...

Easy to use CRM

What do you like best? Easy to use CRM that helps me stay organized. Intuitive interface that doesn’t over complicate the sales stages. What do you dislike? Some limitations on differentiating leads from opps What business problems are you solving with the product? What benefits have you realized? Visibility on deals across the countries we operate in. Provides useful views at a high level as well as detailed information on a particular account.

Great and complete CRMion

What do you like best? Pipedrive is a Great CRM tool. It's very usefull to a Sales Team and to a operational Team that deals with a lot of customers! What do you dislike? Some actions that We Need to execute in bulk, isn't easy. Like integrate with Google sheets to modify customers data or status. Recommendations to others considering the product A simple, but powerfull CRM Sales Plataform. Easy to use and focused on what a Sales team Need. What business problems are you solving ...