Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Easy to use, very complete platform

What do you like best? Pipedrive is easy to store all your data and keep track of sales that are pending, cancelled, etc. What do you dislike? I don't dislike much, maybe it should be cheaper. What business problems are you solving with the product? What benefits have you realized? Organization, most definitely. Everybody in the office knows whats going on, what sales were approved or not.

Good sales CRM

What do you like best? As soon as you complete an action, Pipedrive prompts you to think about what you need to do next and schedule it in. This helps to actively manage workflow. What do you dislike? If you have multiple potential deals with one organisation, you need to take care to keep communications separate by starting a new thread. If you have multiple proposals with a client, this is easy to forget and there doesn't appear to be any way to rectify it ie divide an email thread ...

Powerfull and easy to use tool

What do you like best? Extremely easy to use, all you need for small business. What do you dislike? Everything works for me so nothing to dislike What business problems are you solving with the product? What benefits have you realized? CRM

Helps to follow up on potential clients

PROS & CONS What are the best aspects of this product? It is simple all the way. You do not require much training to get the hang of things with this tool. It integrates well with other sales tools to give a seamless solution for your sales problem. This is necessitated by the integration API and in less than 2 weeks you will have integrated the system with another sales system. It is also easy to customize with Pipedrive. This is due to the simple interface this product has which makes ...

Great way to manage pending clients

What do you like best? Easy to use, keeps everything in one place when it comes to keeping track of where my prospects are from the time I meet them until the time I close their business. It also helps me keep track of how much business I’ve closed in any given month. What do you dislike? Nothing. Everything works well for what I need. I am not a fan of the app, however, as it is not as user friendly for me as the desktop version. What business problems are you solving with the ...

Saves the time and effort

PROS & CONS What are the best aspects of this product? It is easy to follow up on your leads. Once you generate leads, you can manage them from the time they visit your site to when they make an order. It helps you to answer their questions and queries with ease. This is because all the conversations and queries a lead raises are stored in a thread where you will be able to view the entire conversation without much hustle. Pipedrive gives you a visible way through which you can follow ...

More Feasibility in Business

PROS & CONS What are the best aspects of this product? I heard about it somewhere and started using Pipedrive. I must say it's a really cool software. Easy interface gets you going straight away. Everything is highly visible and I know exactly what areas to work on. Exporting data from CSV is a big plus point for me. It helps me while reporting. Visually the software is quite engaging and I can choose which of the users see which reports. It has been a lot of fun using this software. ...

Simple to use. Everything you need from a CRM, nothing you don't

What do you like best? The visualisation of the pipeline, zapier integration and price What do you dislike? Pipeline mgt could be better. I'd like webinar functionality What business problems are you solving with the product? What benefits have you realized? No opportunities slipping away un-noticed

Great CRM tool

What do you like best? I really like the integration with Google Calendar and Google Сontacts. Good clients for mobile devices, you can always create and edit new activities on the go. An interesting idea with the "pipeline" function. It is convenient to observe all the sales process. It is also convenient that there is a built-in mail client, now I receive and write emails exclusively through Pipedrive. What do you dislike? Would like to have more filters for customers. For example, ...

A CRM for small business

What do you like best? Pipedrive is easy to use and easily integrated with other tools. What do you dislike? When business becomes to big and complex Pipedrive won't be the best option. Recommendations to others considering the product Make sure your business is not to big and complex for this customer relationship management system. I would advice to use the integration with Plecto or make an own integration with Klipfolio using a connecting tool like Zapier. With Plecto or ...