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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1761-1770 out of 3076

R

Riel

03/21/18

5 out of 5

As a Mortgage Broker this system has…

As a Mortgage Broker this system has made us more efficient, more proactive and allowed us to never miss or forget any detail with our clients. This is now our most important tool.

MS

Mark Spangler

03/21/18

5 out of 5

Thumbs up all the way!

Pipedrive is very easy to use, easy to train team members how to use. It customizable to suit your business personal needs and feedback from employees help to tailor it to everyone. Each user has their own deals and as an administrator I see everything with helps to manage. Very simple and it integrates with other software applications making it very portable. Thumbs up all the way!

N

Nick

03/21/18

5 out of 5

Amazing

Amazing! I can finally get my contacts and customers moved along nicely.SO much better than we used to have!

N

Nazeeruddin

03/21/18

5 out of 5

Its a comprehensive follow up tool

Its a comprehensive follow up tool. For a sale to hsppen its follow up, follow up and follow up.

J

Jurgen

03/21/18

5 out of 5

Great user interface

Great user interface! Love the ease of use - makes managing deals and contacts easy and effortless. Highly Recommend.

S

Steve

03/21/18

5 out of 5

Great product

Great product, always improving, we use it for all of our sales.

S

Steven

03/21/18

5 out of 5

Pipedrive has revolutionized the way…

Pipedrive has revolutionized the way our company organizes and work. Its helped us in unbelievable ways. Its helped us categorize people, organizations, and the overall deals in an unrestricting way

A

Anonymous

03/20/18

2.5 out of 5

Decent starter CRM

What do you like best? Easy to use. Great for a small-ish sales team What do you dislike? Reporting limitations. As a result it's not a great tool yet for account management What business problems are you solving with the product? What benefits have you realized? Sales and Account Management

A

Anonymous

03/17/18

5 out of 5

A great CRM for a agency.

What do you like best? I love the pipeline view and how clean the interface is. What do you dislike? I wish the dashboard had a better UI and displayed our forecasts, and revenue cleaner. What business problems are you solving with the product? What benefits have you realized? We have a ton of inbound and outbound leads, we needed to properly segragate both and they both go through different sales life cycles.

A

Anonymous

03/13/18

5 out of 5

The best way to have a good sales process

What do you like best? Easy to use. simple to adapt. easy integration with other applications. excellent mobile App. excellent integration with Google GSuite for enterprise What do you dislike? better develop the functionalities of products. I think it offers little for companies that sell products with price lists, discounts and other options. More statistical graphs are missing Recommendations to others considering the product if you are for the first time in front of a software ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].