Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Helps to follow up on potential clients

PROS & CONS What are the best aspects of this product? It is simple all the way. You do not require much training to get the hang of things with this tool. It integrates well with other sales tools to give a seamless solution for your sales problem. This is necessitated by the integration API and in less than 2 weeks you will have integrated the system with another sales system. It is also easy to customize with Pipedrive. This is due to the simple interface this product has which makes ...

activity-based sales pipeline

PROS & CONS What are the best aspects of this product? Pipeline Management Email Integration Activities & Goals Sales Reporting Sales Forecasting Mobile Apps Google Apps Integration API Integrations Customisation Products Web Forms Reliability & Safety Multilingual & Multi-currency What aspects are problematic or could work better? customer on-boarding, help videos and material, FAQ What features/services would you like to see in future versions of this product? Social media ...

A good system with much room for improvement.

What do you like best? Pipedrive is a good system for reminding you when its time to reach out to a contact for follow up. When using the app, it seamlessly integrates your email, calls and texts so you can reach your contact by simply tapping the hyperlinked number or email address. What do you dislike? I have had a significant amount of trouble trying to upload spreadsheets into the system as individual files. When uploading, it will randomly assign the leads to incorrect location. ...

Sales CRM for medium to small business

What do you like best? Pipedrive is relatively easy to use once it's setup, and offers quite a few customization options to fit into your existing processes instead of forcing you to abide by a defined structure as many other CRMs do. And it's affordable compared to similarly featured CRMs. It's a popular enough system that other integrations are available, such as seeing deal information from within your email, and more. What do you dislike? Pipedrive does not offer automation for ...

Simple and useful tool!

What do you like best? That is easy to use. I also like the ability to see all may deals in one dashboard. What do you dislike? Actually I don't have bad things to say about Pipedrive. It is easy, useful. Of course, it can improve and be better! Recommendations to others considering the product I highly recommend Pipedrive to others. What business problems are you solving with the product? What benefits have you realized? It is allowing me to manage my deals. Also I can share it ...

CRM software that's easy to use and easy to train

What do you like best? Pipedrive is a very user-friendly platform and it is easy to teach your salespeople as well as others. The integrations of so many different programs proves to be a great business tool. I mostly coordinate mine with my drip campaigns. You can log every single activity that is done with a customer as well as have the phone calls and voicemails recorded if you have just call integraded with pipedrive itself. Great for if you are a sales based company. What do you ...

Easy to use, freat organization

What do you like best? I like how Pipedrive keeps you on track with a linear step-by-step progression of each deal, and provides reminders so that nothing can get list in the shuffle. Also, its integration with PandaDoc is a great thing for us. Perhaps best of all, you can use it on a mobile device, as well. What do you dislike? Thusfar, there aren't any particular features I am dissatisfied with. What business problems are you solving with the product? What benefits have you ...

Good CRM for Small Businesses

What do you like best? The deal dashboard is pretty good, the report function is also pretty complete. You can also synchronize your email account and pipedrive to have all communication automatically uploaded into the CRM. The notifications can also be synchronized with Gmail or whichever email server you use to have alerts for important meetings or phone calls. What do you dislike? It doesn't really identify if there are duplicates, especially for companies it needs a little bit of ...

A great lightweight CRM for early stage companies

What do you like best? It's very easy to setup and intuitive, great value for the price, and an overall good CRM for those who are new to CRMs. What do you dislike? Lack of integrations at times, and also lacks some relevant reports that I'd like to see. Recommendations to others considering the product Their list of integrations is growing and strong, but I would still check this out ahead of time to make sure that it plays well with the rest of your tech stack. What business ...

Great intuitive CRM, easy to set up but powerful

What do you like best? + Sales process oriented: pushes users to set up touchpoints on all deals so you always know what to do when What do you dislike? Very minor issue: Some limitation on customization of different types of activities What business problems are you solving with the product? What benefits have you realized? We had limited visibility into deals progressing through out sales pipeline. Pipedrive's visual layout and prompting the scheduling of activities solves that. ...