Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Very useful to keep track of your sales…

Very useful to keep track of your sales and targets, and all the actions you have taken and need to take.

One of the Best Selling Tools I Use

I don’t know what I would do without PipeDrive. It has allowed me to easily keep track of all my prospects at every stage of the sales process. My sales closure rate has significantly improved because I am on top of every deal. Easy to use, intuitive and custmizable user interface and affordable. I highly recommend.

I am not a terribly well organized…

I am not a terribly well organized person. I would have contact info on small pieces of paper or on my computer or in several different books.Now EVERYTHING I need is in one place. I am able to see in a glance where I am with every potential customer.Which translates to closing more business.I need easy. Pipedrive is easy....thank you for helping me be more successful

Super Tool für Business-Kunden

Super Tool für Business-Kunden mit gutem Preis-Leistung-Verhältnis. Die Bedienung war anfangs etwas gewöhnungsbedürftig, aber nach kurzer Zeit kam ich damit super zurecht

Worst customer service in the industry.

Pipedrive may have gained a large user base because it's UX is high quality, but, it has a lot of problems techwise that are challenging to solve because it has the absolutely worse customer service in the industry. My client's business relies on PD to run, and they've had ongoing tech issues for close to a month now. Customer service has literally said things like "we're trying" and "you need to have patience" over an issue that they have been unable to solve during that time. They also ...

Worst customer service in the industry.

Pipedrive may have gained a large user base because it's UX is high quality, but, it has a lot of problems techwise that are challenging to solve because it has the absolutely worse customer service in the industry. My client's business relies on PD to run, and they've had ongoing tech issues for close to a month now. Customer service has literally said things like "we're trying" and "you need to have patience" over an issue that they have been unable to solve during that time. They also ...

It makes the sales process easy

What do you like best? It's easy to use and the interface is very intuitive. The sales pipeline is great, it helps me to keep track of every stage of the sales process in a visual manner, and knowing in which stage of the process a deal is and how much time it takes from taking a lead into a sale. The activities management keeps me attentive of every deal and helps me put extra effort in closing a sale, and it provides my sales manager of a record of my daily work. What do you dislike? ...

Good for small teams that are not very tech savvy

What do you like best? Pipedrive is simple to use. It can be picked up by most people rather quickly to log their day to day flow of a sales funnel. What do you dislike? Reporting is terrible, difficult to sort, and integrations are limited without using zapier. Very little of the program goes beyond what could be done with smart spreadsheets, a trello board or notes on a wall. Recommendations to others considering the product If pipedrive is going to be used, I would recommend ...

Improved our team's overall effectiveness

What do you like best? Pipedrive is really awesome for its simplicity and value for everyone on our team. It tends to use the simplest solution and the fastest way to achieve the goal. We can easily email clients from within this system. I like that Pipedrive can be used from various platforms like phones, tablets or desktop computers. What do you dislike? Mobile usage can be a bit slow when updating certain things. It'd be nice to be have more customization options, especially when it ...

Helps to follow up on potential clients

PROS & CONS What are the best aspects of this product? It is simple all the way. You do not require much training to get the hang of things with this tool. It integrates well with other sales tools to give a seamless solution for your sales problem. This is necessitated by the integration API and in less than 2 weeks you will have integrated the system with another sales system. It is also easy to customize with Pipedrive. This is due to the simple interface this product has which makes ...