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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1681-1690 out of 3076

L

Laurie

07/17/18

5 out of 5

I am not a terribly well organized…

I am not a terribly well organized person. I would have contact info on small pieces of paper or on my computer or in several different books.Now EVERYTHING I need is in one place. I am able to see in a glance where I am with every potential customer.Which translates to closing more business.I need easy. Pipedrive is easy....thank you for helping me be more successful

JB

James B.

07/17/18

5 out of 5

One of the Best Selling Tools I Use

I don’t know what I would do without PipeDrive. It has allowed me to easily keep track of all my prospects at every stage of the sales process. My sales closure rate has significantly improved because I am on top of every deal. Easy to use, intuitive and custmizable user interface and affordable. I highly recommend.

M

Mairis

07/17/18

5 out of 5

I like pipedrive because of the…

I like pipedrive because of the functions, but the best thing is a design which lets me better understand which deal I need to work on. The pipe is easy to use and understand, and you can make any filter that you want.Definitely will help all those users who like to organize things and close more deals.Bigger chance to be successful if you have a structure, right?

DR

Damian russo

07/17/18

5 out of 5

Great interface

Great interface, easy to use and has enabled our company to accurately track and measure our sales teams performance with quality reporting tools.

SB

Sophie Boldog

07/17/18

5 out of 5

good user exerperience

good user exerperience, clean layout

L

LS

07/17/18

5 out of 5

Definitely meets our needs

We are using Pipedrive for our member engagement CRM activities, and also as a marketing leads CMS. We have enjoyed customizing our site and maximizing usage across many team members. One drawback we see is when we have staff turnover it is difficult to get all data to transfer to the new hire. This is especially tricky when we have email accounts tied to Pipedrive. Not all emails sent by the previous staff member seem to be available in member accounts after a transfer. Turnover is common ...

Read more

AS

Antonio Silva

07/17/18

5 out of 5

Excellent tool

Excellent tool. It helps me to organize my day, my work on my entire business. easy to use and customizable. The best CRM.

C

Chwhynny

07/17/18

5 out of 5

Very useful to keep track of your sales…

Very useful to keep track of your sales and targets, and all the actions you have taken and need to take.

LM

Lerato Motanya

07/17/18

5 out of 5

It’s user friendly and its a easy tool…

It’s user friendly and its a easy tool to use. As it keeps on Reminding me about the most deals which i have to follow up on.

WO

Wanderson Oliveira, HEFLO Team

07/17/18

5 out of 5

Excellent CRM

Excellent application. Excellent API. We recommend.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].