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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 161-170 out of 2966

AE

Alvis Epners

12/17/23

5 out of 5

Shanice was quick to absorb the…

Shanice was quick to absorb the questions and did not hesitate to answer. Enthusiasm felt good.

MN

Martin Nahs

12/17/23

5 out of 5

Good Service after a little Call

After a little Misscomunication everything works just fine. Thanks again

T

Thomas

12/17/23

5 out of 5

Very easy to use CRM with an ergonomic…

Very easy to use CRM with an ergonomic interface.

R

Rada

12/14/23

5 out of 5

The best CRM for our company

The best CRM for our company. We tested many CRMs.

LJ

Lucas Jankovski

12/13/23

5 out of 5

Pipedrive is a game-changer for sales…

Pipedrive is a game-changer for sales management. Its intuitive interface and customizable features have significantly streamlined our workflow. The visual pipeline layout is a standout, providing a clear overview. Automation tools and insightful analytics add immense value. In a nutshell, Pipedrive is a highly recommended solution for anyone looking to enhance their sales processes.

TS

Timo Schmitz

12/13/23

5 out of 5

Easy & Simple

Onboarding Session was super helpful. Excited for the growth from now on :)

FA

Freddy A

12/12/23

5 out of 5

"Great CRM with complete integrations"

What do you like best about Pipedrive? I like the self-service product that Pipedrive is What do you dislike about Pipedrive?

PD

peter delva

12/11/23

5 out of 5

Works out of the box and support when…

Works out of the box and support when needed

M

Marcel

12/10/23

5 out of 5

great customer service and easy process

Date of experience: December 11, 2023

IP

Iwona Puchalska

12/10/23

5 out of 5

Personalized approach

Personalized approach, commitment, professionalism. Positive attitude.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].