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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 171-180 out of 3076

MR

Martin Rodriguez Villamil

04/01/24

5 out of 5

quick service and responses

quick service and responses by many team members

EC

Emre Capoglu

04/01/24

5 out of 5

Our journey with Pipedrive unveiled a…

Our journey with Pipedrive unveiled a transformative approach to sales management, characterized by intuitive automation and remarkable customizability. It not only enhanced our operational efficiency but also empowered us with the agility to adapt to market changes, ensuring our strategy remains dynamic and results-driven.

P

PeGe

03/30/24

5 out of 5

Great service during onboarding

We had some issues while onbosrding to the plattform. Even throughout Easter our contact person was available any time and was a big help guiding us along. Great service and we are looking forward implementing the plattform-

JL

Julie L

03/30/24

5 out of 5

Tai and Spencer were awesome at helping me acclimate to Pipedrive and giving me what I needed to make an informed buying decision!

Tai and Spencer were awesome at answering all my questions and making me feel confident in our buying decision. They were patient and helpful and did not make me feel rushed. They made sure that the whole process was as painless as possible. Pipedrive really has all that we need in a CRM product. We are excited to get started!

P

PeGe

03/30/24

5 out of 5

Great service during onboarding

We had some issues while onbosrding to the plattform. Even throughout Easter our contact person was available any time and was a big help guiding us along. Great service and we are looking forward implementing the plattform-

JL

Julie L

03/30/24

5 out of 5

Tai and Spencer were awesome at helping me acclimate to Pipedrive and giving me what I needed to make an informed buying decision!

Tai and Spencer were awesome at answering all my questions and making me feel confident in our buying decision. They were patient and helpful and did not make me feel rushed. They made sure that the whole process was as painless as possible. Pipedrive really has all that we need in a CRM product. We are excited to get started!

TS

Thomas Steiner

03/28/24

5 out of 5

Pipedrive is a really simple and very…

Pipedrive is a really simple and very intuitive application. Thanks to Maryama for her support.

TS

Thomas Steiner

03/28/24

5 out of 5

Pipedrive is a really simple and very…

Pipedrive is a really simple and very intuitive application. Thanks to Maryama for her support.

CW

Carl Wellenstam

03/27/24

5 out of 5

Great buying experience

Orla McDaid was brilliant throughout the whole sales process with quick answers and a true professional when it comes to handling us as customers. I can highly recommend Orla for every future customer of Pipedrive.

CW

Carl Wellenstam

03/27/24

5 out of 5

Great buying experience

Orla McDaid was brilliant throughout the whole sales process with quick answers and a true professional when it comes to handling us as customers. I can highly recommend Orla for every future customer of Pipedrive.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].