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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 171-180 out of 2966

CC

Charles Choomngern

12/07/23

5 out of 5

Easy to use and quick interface and great support!

I was brought on board a month ago to be an admin on a CRM tool for our sales team and Pipedrive was chosen by our leadership team. The tool and interface itself is super easy to use and very user friendly. This is important because we want each sales person to view this software as a tool that saves time vs an additional task. Our business sucess manager, Bo, is super helpful, knowledgable and responsive.

CV

Comercial Você Sabia

12/06/23

5 out of 5

Pipedrive is an amazing platform and the team is always helpful and present. The price is also good.

Date of experience: December 07, 2023

US

Uku S

12/06/23

5 out of 5

Helpful and fast service

Helpful and fast service. Great tool with so many functions to take the sales process in our org to another level.

C

Claire

12/05/23

5 out of 5

Sales done brilliantly! Bravo Thomas

Thomas is wonderful at explaining your product, he's patient, through and knowledgeable. A great asset to your team!

HB

Haris Bahtijarevic

12/05/23

5 out of 5

Great Software

Great Software. Covers everything in need for my Company

US

Ushantha Samaraweera

12/04/23

5 out of 5

All in One Go

All the features which are required to take my decision in one place as well as I can have a clear understanding of my future pipeline of sales. Getting a productive driven team and smartly monitoring them something amazes me as well as my team members which is an ideal solution in modern work culture than micro-management.

AU

Anonymous User

12/04/23

5 out of 5

"Extremely user-friendly CRM for a sales manager"

What do you like best about Pipedrive? 1. Easy to use and implement 2. Big range of useful tips

LT

Leo T

12/04/23

5 out of 5

"Very good in terms of functionality and pricing"

What do you like best about Pipedrive? ease of use: I was implementing the Pipedrive system for a client, and it was very easy. What do you dislike about Pipedrive?

KT

Kurt Trew

12/03/23

5 out of 5

We really like what Pipedrive has to…

We really like what Pipedrive has to offer. Admittedly, we are in the very early stages of trying to prove advertising ROI to the directors, but it is an encouraging start. As always, the price could be a limiting factor in getting the whole team signed-up. I was particularly impressed with the service that Keelan Richards offered, by understanding our working situation and extending the trial, so many thanks to him for sticking with us.

AJ

Angel Jr S

12/01/23

5 out of 5

"Smooth and seamless Marketing Tool!"

What do you like best about Pipedrive? Pipedrive CRM is an excellent tool for managing sales processes and keeping track of customer interactions. With its intuitive interface and robust features, Pipedrive makes it easy to stay organized and efficient when dealing with a large volume of leads and deals.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].