spotsaas-logo
Get Listed

9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 151-160 out of 2966

A

Amy

01/07/24

5 out of 5

super helpful

Date of experience: January 08, 2024

IV

Iulian V

01/03/24

5 out of 5

"Intuitive and easy to use CRM"

What do you like best about Pipedrive? You can easily track your deals in the CRM. What do you dislike about Pipedrive?

MC

Mrs Charlotte Pink

01/01/24

5 out of 5

Andres was really helpful explaining…

Andres was really helpful explaining the product to me - Pipedrive looks to be a really good platform to use and my experience so far has been excellent. I am hoping that the onboarding is as easy!!

R

Richard

01/01/24

5 out of 5

Very good UI

Very good UI, fast support and plenty of integrations. Our entire sales department is growing rapidly thanks to Pipedrive!

JC

Jason Cisarello

01/01/24

5 out of 5

Ahlam was Great for Onboarding

Ahlam provided a great introduction to the product. She was attentive to my questions and provided an update very promptly via email to some of the questions that were beyond her technical knowledge. Very happy with the onboarding experience and having used the product for more than three weeks very happy with the results.

SS

Steve Sarner

01/01/24

5 out of 5

Best Value and Service of any CRM (IMO)

I've used, at one time or another, most of the major CRM's and this past year has been my first experience with Pipedrive. I've been impressed. The interface is as clean and as intuitive as any out there and the price is a great value. Also, customer support has been exceptional. I am surprised this firm is not better known and I suspect they will be as WOM satisfaction continues to spread.

R

Rachel

12/27/23

5 out of 5

Fantastic meeting with Andres

Fantastic meeting with Andres, walked us through pipedrive and answered questions we had. Very friendly and professional. Pipedrive is amazing and is perfect for our business! Thank you so much!

JO

Joe O

12/27/23

5 out of 5

"Easy to use, quick onboarding process, intuitive"

What do you like best about Pipedrive? Probably the thing I lik emost about pipedrive is that it is intuitive. I don't have to read through hours of training, etc., to understand what things are and how they work. It works as you'd expect it to. I'm brand new and I know there are things I'm not taking advantage of yet but overall, it's a great piece of software so far.

JH

Javier H

12/25/23

5 out of 5

A CRM with a great UX and very easy to…

A CRM with a great UX and very easy to integrate with other platforms that we are using. Helpful support as well.

C

Cynthia

12/18/23

5 out of 5

Navigating Success with Pipedrive

The Pipedrive team has always been incredibly friendly and eager to help us out with any issues. If there's something they don't know, they're quick to find the answers. It's been a fantastic tool for us to bring our company, clients, and processes into the digital age. We're excited to keep growing together with Pipedrive!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].