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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 151-160 out of 3076

FS

Frederik Schwerdtfeger

04/10/24

5 out of 5

Great support, simple and does what a CRM has to do

Great support, fast and easy to set up. We were live within a couple of days.

NN

N Newman

04/10/24

5 out of 5

Easy intuitive and customisable CRM.

Date of experience: April 10, 2024

CW

Crystal Wilson

04/09/24

5 out of 5

Great trainer

Great trainer! Edward showed me the crm and I fell in love it was a perfect fit for our growing company! I love the features of pipedrive as well! I have worked with a lot of CRMs and this one seems to be a good fit for smaller companies!

JD

Josh Dwamena

04/09/24

5 out of 5

Simple Product, Great Service!

John Mills was an awesome product expert. He answered all my questions and showed me some helpful workflows that I will be implementing. Overall I like that Pipedrive is very simple and user friendly.

K

Kestutis

04/05/24

5 out of 5

Everything was smooth and easy

Everything was smooth, from the first call to onboarding video. Shout out for Henry and Sisanda

DM

Dan Marbrook

04/05/24

5 out of 5

Very good interaction

Very good interaction. I was able to see the benefits of the system very easily and the transfer of data was seamless.

AM

Alejandra Martinez

04/05/24

5 out of 5

Caio was very nice and explained…

Caio was very nice and explained everything with detail, I'm a huge fan of pipedrive!

NO

Nicolas Ochoa

04/04/24

5 out of 5

We are just starting and everything is…

We are just starting and everything is working perfect so far. Customer support immediately help on a data import issue.

LP

Luis Peña

04/04/24

5 out of 5

A CRM that increases sales

Pipedirve is a CRM that is designed for the daily life of the salesperson and the commercial manager. What I like most is that it is very intuitive and very easy to use. It integrates everything so as not to leave there and that saves a lot of time in the commercial operation.

M

Matīss

04/04/24

5 out of 5

Pipedrive integration into growing company operations

This is the second company where I have integrated pipedrive. Although I am not an expert yet, it is so easy to adjust to company needs and even easier to instruct my employees to use it. Best user-experience CRM out there by far.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].