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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1661-1670 out of 3076

P

Paul

07/17/18

4 out of 5

Pipedrive is fully functional and easy to use

Pipedrive is one of the easiest and most productive CRM applications I've used. I love it's activity feature that keeps me directed to my top prospects and most valuable activities. Easy to get going and easy to use. When issues do arrive, (and they do with all software the support team at Pipedrive are quick and thorough, they get to a solution fast. I've used Salesforce, MS CRM, Siebel, and my favourite is Pipedrive.

K

Ks

07/17/18

5 out of 5

Great Product

Works great, very customizable on the fly. Makes the visibility to my opportunities easy!

GM

Geoffrey Mangin

07/17/18

5 out of 5

Très bon service !

Très bon service grâce auquel je suis capable d’être performant dans mon métier de courtier.

S

Sofia

07/17/18

5 out of 5

Great!

It is a great start, with large potencial

FF

Fernando Farias

07/17/18

5 out of 5

Excellent

Excellent, I would recommend this company to anyone.

GP

Guy P

07/17/18

4 out of 5

Easy to Use, Great Visuals, Great Value

Great value! Easy to use, easy to learn. Highly customizable. Visually appealing. Great for salespeople, allows you to focus on the steps to your goals. Designed by salespeople for salespeople. And perhaps just as important, customer service is outstanding. It’s not perfect, a few things are a bit clunky, but the one or two cons pale in comparison to the many, many pros. I highly recommend Pipedrive.

K

Katie

07/17/18

4 out of 5

it spares my time

it spares my time. Would like an auto email sending option there also.

JH

Jon Hainline

07/17/18

4 out of 5

Great sales tool!

Great sales tool that helps me stay organized and on top of activities without being overwhelmed. It is specific to the sales industry and I therefore have other apps for operations and administrative duties, but overall a great product.

LL

Lucie Langlois

07/17/18

4 out of 5

Excellent

Excellent. Would like to add some features:1 ability to ‘wrap ‘ column headings so I can shrink the views. 2 integration with Loanpro so I can auto upload client data in PD.

M

Morgane

07/17/18

5 out of 5

Very easy and intuitive CRM tool!

Very easy and intuitive CRM tool!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].