Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Amazing depending on company size, but has some critical failures

What do you like best? What I love about Pipedrive is how simple and straight forward is to setup what you need it to do. In about a week or so, you can have everything set up and working without the need of much training. And if it is missing something, just add it with a couple of clicks. It is a tool quite easy to learn and to master. Pipedrive is also compatible with hole bunch of other apps that can make quite robust. What do you dislike? Depending on your company size, needs ...

Clean, lightweight experience

What do you like best? Pipedrive is great for early-stage companies that don't need bloated do-everything-under-the-sun expensive CRMs. The visual flow and quick click navigation takes a lot of friction out of the process. What do you dislike? Some of the deal card items are not customizable enough, like contact profile fields and some deal attributes. Recommendations to others considering the product Be clear on what this is and what it's not. You're not going to get great ...

PIpeDrive brings more sales opportunities

What do you like best? PipeDrive has helped me bringing more sales opportunities. It has helped with our lead generation work and helped managing the leads effectively. All leads can be added to the pipelines and into various stages. We are able to manage stages and assign activities for the leads. It helps sending outbound campaigns to the leads and track those leads easily. What do you dislike? There is nothing I should say I dislike but there are a few things which I would like to ...

A good CRM at a decent price

What do you like best? Pipedrive is extremely easy to use when compared to platforms like Salesforce. The initial setup & integration with other tools (mostly via Zapier is simple to do and allows for a CRM that will be suitable for all but the most demanding of SMEs. What do you dislike? There feels to be a real focus on selling "Products" through the pipelines. As a SaaS business, we look to focus on monthly recurring revenue rather than one off product sales. The ability to ...

Pipedrive for Small Businesses

What do you like best? I like the most the simplicity of organizing your potential clients and to dos. What do you dislike? I dislike the cost associated with it, $25/mo. is a bit steep for the amount we use it. Recommendations to others considering the product If you are part of a sales team and do not have an automated sales process like PIpedrive you need to download this asap. Even though this is a cost toward the company, it is worth it to make sure balls arent dropped and you ...

Pipedrive as a CRM is a go

What do you like best? I like Pipedrive because it is a lot simpler than most CRM platforms and it is a lot easier to use cause of this. Being new to our company, and having to learn both Salesforce and Pipedrive, Pipedrive was way more straight forward, and an overall easier platform to use. What do you dislike? Some of the things that are achievable in Salesforce aren't achievable or up to par in Pipedrive. You get what you pay for though. Recommendations to others considering the ...

The best software I pay for

What do you like best? If you've ever used salesforce before when working at a large enterprise, and now you're running your own smaller operation, Pipedrive is what you are looking for. I don't say that to mean it looks the same, I mean that if youv'e used an advanced CRM and pipeline management software like Salesforce before, Pipedrive will feel very natural right away. I love tracking dealflow with it, plus it plugs into Google Chrome/Gmail. What do you dislike? I noticed when I ...

Easiest CRM I have tried out

What do you like best? I like the simple dashboard. I feel that Apple users would like this platform better than the more complicated HUbSpot CRM. What do you dislike? I am familiar with CRM's. When I try to show my fellow co workers how to use this some of them have a hard time comprehending. But, keep in mind , I am trying to switch over Insurance ladies who have been dealing with paper for the last 30 yerars and may just be stubborn. Recommendations to others considering the ...

A very good software for keeping track of all the aspects

PROS & CONS What are the best aspects of this product? Pipedrive is a really easy to use platform and it is simple to teach your salesmen in addition to others. The combinations of a lot of various programs shows to be a fantastic organisation tool. What aspects are problematic or could work better? After you find out the software application or of a basic concept of how it works, it\\\\\\\'s extremely easy to utilize and is an excellent tool for your group. What features/services ...

Happy Customer :)

The customer support of Pipedrive has been just stellar! I've gotten solutions for all my problems and questions. The app itself is constantly improving, which is great! The biggest issues I had while importing lots of contacts, but your support and engineers solved all of them!All in all I'm very happy I could convince the board to change our old CRM to Pipedrive and the only complaint from the board was that why didn't we do it earlier :The one thing I'd like to see is sync with outlook, ...