Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Exactly What We Needed

What do you like best? Integration. I'm extremely impressed by the integration options that Pipedrive has, which has allowed me to really streamline our sales processes. We moved from Salesforce to Pipedrive because it had exactly what we needed and nothing more, with the allowance of integration from other applications to cover other specific needs. What do you dislike? I wish there were more customizable options when it came to the reports. The reports are great, but I want to be ...

Pipedrive is an exceptional tool for sales managers

What do you like best? Of the best CRM tools, you do not have to envy any of them, our sales promoters developed the best sales capacity in their departments after the use of Pipedrive. This program feels like it was created by a sales manager and direct to all sales staff. What do you dislike? It does not have the capacity to filter enough data and I do not like that since I have to configure absolutely all the filters and not have them predetermined. What business problems are you ...

projecting to the future with pipedrive

What do you like best? Our company has analyzed a point in favor of the reporting panel and my flexibility to deepen the sales agents at any specific time scale, gathers all the relevant information for an agreement in a single view. This includes the main contact, other contacts, price and product information, history of activities and upcoming activities What do you dislike? the company has verified that this is one of the several falecias where by default, creates a new person, ...

Saves the time and effort

PROS & CONS What are the best aspects of this product? It is easy to follow up on your leads. Once you generate leads, you can manage them from the time they visit your site to when they make an order. It helps you to answer their questions and queries with ease. This is because all the conversations and queries a lead raises are stored in a thread where you will be able to view the entire conversation without much hustle. Pipedrive gives you a visible way through which you can follow ...

Pipedrive Best CRM easy to use with google accounts

More Feasibility in Business

PROS & CONS What are the best aspects of this product? I heard about it somewhere and started using Pipedrive. I must say it's a really cool software. Easy interface gets you going straight away. Everything is highly visible and I know exactly what areas to work on. Exporting data from CSV is a big plus point for me. It helps me while reporting. Visually the software is quite engaging and I can choose which of the users see which reports. It has been a lot of fun using this software. ...

Very good software to support sales teams

What do you like best? Pipedrive enforces you to keep always do a follow up task for an opportunity once the previous task was marked as done. No customer gets forgotten. What do you dislike? There is not much to dislike about pipedrivv. The only thing i could think of is that there is not so much automation and features are a bit limited which is actually not an issue for a small team like ours. What business problems are you solving with the product? What benefits have you ...

I was with a 'big name' CRM but due to…

I was with a 'big name' CRM but due to their awful customer service we had to find a new one. There are so many CRMs out there that appear exactly the same but Pipedrive's customer service was by far the best which led me to pick them above Salesmate, Zoho and the others. Any issues I've had were instantly taken care of and solved. On top of that, the price is affordable and everything is much easier to do.

Very helpful in tracking progress

What do you like best? It is a well organised , customizable and easy to use. This software will help any size of company whether it be small or big. It helps stream line the sales process.It helps keep track of your activity with customers either it be a call , meeting or just an email. The mobile app also syncs with your phone and will automatically update if you make a call to your client. You can also import spreadsheets directly into Pipedrive and assign deals and prospects to a ...

Simplicity of use and good integrations

What do you like best? The design of Pipedrive makes it very easy to set up and start using, no matter the size of the team. As it is integratede (natively or via zapier with a lot of our marketing tools, it allows us to streamline the marketing / sales process all the while keeping it simple. The support is also very responsive and helpful. What do you dislike? Pipedrive is a very good CRM "pre sale" but not perfect to manage the lifetime of a customer. Recommendations to others ...