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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1611-1620 out of 3076

M

Maria

11/20/18

5 out of 5

Pipedrive can be adjusted in so many…

Pipedrive can be adjusted in so many ways that will satisfy the most demanding users. Our company works in a very speciffic way. I couldn't imagine pipedrive will meet half of our needs and it managed to meet all of them. I can recomend it to anyone. Whatever you do it will be great.

P

Paul

11/20/18

5 out of 5

Pipedrive

I find Pipedrive an excellent app for helping us with the Sales Process. It helps us tie everything together when you have a number of touch points at each customer and are working on multiple projects. It is great to be able to work seamlessly between desktop, iPad, and iPhone. The app is simple to use and, when needed, technical support is very good.

SW

Sandra walker

11/20/18

5 out of 5

I could recommend Pipedrive to anyone…

I could recommend Pipedrive to anyone interested in finding a business that they can trust and depend on.

B

Brandon

11/20/18

5 out of 5

Very great service

Very great service. Helps keep things in order, tracked, and helps move sales along.

A

Anonymous

11/15/18

4.5 out of 5

Pipedrive Review - Switching from Salesforce To Pipedrive

What do you like best? The simplicity of Pipedrive is incredible. It is easy to navigate, and incredibly visual. No leads are able to fall through the cracks with the pipeline that Pipedrive offers. What do you dislike? Unlike Salesforce, Pipedrive doesn't support campaigns, which is the only negative I have ran into with it! Recommendations to others considering the product Definitely worth checking out. Switching CRM's is a pain for a lot of companies, but the switch to Pipedrive ...

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A

Anonymous

11/14/18

5 out of 5

Simple and the perfect fit for our small sales organization!

What do you like best? As sales manager, the initial set-up for my entire team took me about 2 hours and then we were able to use it. We've made a few tweaks along the way, but haven't made any dramatic changes. Our previous CRM took a team of three people 5 months to set up before the team could use , and then it was extremely confusing. Pipedrive makes it all so simple! What do you dislike? I do wish that we could set daily call/email/activity goals for each sales rep. It's easy ...

Read more

A

Anonymous

11/14/18

5 out of 5

MAKES MY DAY

What do you like best? I'm grateful I have Pipedrive to put all my day in order and helps me supervise the work of my team. What do you dislike? The statistics could be better for the Commercial Departments. I'd like to have the number of deals that just landed in a part of the funnel and didn't pass through all the steps. Sometimes we send e-mails to more than one person and then their addresses appear as part of our database, but are unnecessary and then I have to take the time to ...

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A

Anonymous

11/14/18

5 out of 5

Love my Pipedrive

What do you like best? Pipedrive does everything I need a CRM to do for my small business. I launched my business 6 years ago. I tested a number of CRMs at the time but needed something a little more customizable. Pipedrive was easily the most customizable CRM I tried. What do you dislike? I don't necessarily like the pricepoint for being able to use the phone plug-in. I would love to be able to make my calls directly from my CRM but I can't justify the cost/month. Recommendations ...

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A

Anonymous

11/14/18

5 out of 5

Easy to learn, clean look and ease of flow

What do you like best? How easy it is set up your email connections, groups and adding notes and reminders, I trade options every day and own rental houses this keeps me busy, since I just started a new factoring business, without pipedrive I would miss tasks, engagements and most important upcoming connections. What do you dislike? In all honesty, have not experienced anything negative att is time, If I do I will be sure to give my thoughts and why. Recommendations to others ...

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A

Anonymous

11/08/18

4.5 out of 5

The Perfect Sized

What do you like best? We talk about them throughout the sales process and I really enjoy how Pipedrive conceptualizes them. Creating a person, an organization and a deal is extremely easy. It is also set up to keep you informed of phone calls. The new dashboard also offers a surprising view of the activities, forecast sales and the security with which the customer data is kept. What do you dislike? I would like to have more filters for the clients. For example, in the previous ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].