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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1591-1600 out of 3076

A

Adriane

11/21/18

5 out of 5

The web tool really helps me maintain…

The web tool really helps me maintain my productivity to achieve the goals and honor all my commitments on time.Bets regards Adriane.

D

Dennis

11/21/18

5 out of 5

Easy to navigate CRM and integration in…

Easy to navigate CRM and integration in mail and task

D

Diana

11/20/18

5 out of 5

Would definitely recommend

Have a great experience using the pipedrive. Makes our daily work much easier. Easy to track activities, and very user-friendly. Besides that, I think its very comfortable layout, as it does not make your eyes tired after all day working by the computer (some other similar tools are not comfortable to work with just because of this simple reason. Of course, there is always a room for improvement. However, would definitely recommend.

T

Ted

11/20/18

4 out of 5

Excellent Simple CRM

Excellent simple CRM. Easy for my sales staff to pick up and use immediately. Email integration is nice for tracking conversations. More control over permissions would be nice, but not ready for the steep upgrade to get it.

R

Robert

11/20/18

4 out of 5

Pipedrive I like a lot and makes it…

Pipedrive I like a lot and makes it easy to follow the sales process. I do think the items that you add to the customer and notes could be easier to see, search for. Also, sometimes it locks up when I am putting in new customer data or something like that. Other than that, I think it is a great tool.

L

Lou

11/20/18

4 out of 5

I like how easy Pipedrive is to use.

I like how easy Pipedrive is to use.

C

Courtney

11/20/18

5 out of 5

I have recommended Pipedrive to…

I have recommended Pipedrive to everyone I know and even my previous employers.

G

Grzegorz

11/20/18

5 out of 5

Pipedrive helps me to get money from my…

Pipedrive helps me to get money from my customers!

J

James

11/20/18

5 out of 5

Simplicity and Customizability

Simplicity and CustomizabilityPipedrive allows you to capture the data that's important for your business. But the best part is that it's easy to document and manage activities. With the iPad and iPhone apps, you're able to be mobile yet keep track of all important information.Having used Salesforce, Hubspot, and Zoho CRM, I find Pipedrive to be the best combination of features and value.

E

Ermo

11/20/18

5 out of 5

Simple

Simple, functional and things work!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].