Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Excelent soluion

Excelent soluion. Have been using it for over 5 year now. I have seen new features coming and I`m always happy that it`s still simple to use.

Pipedrive: basement + biggest success factor of my company

Pipedrive: basement + biggest success factor of my company! It is pure sales process enablement, but also let´s you build and style your own company processes on top, which fully integrate in the overall customer sales journey. We are SMB and it is important that all data is always available in one place, so you can focus on selling and winning the customer. Everything is well organized around deals and activities, so you can grow your company in the most efficient way. Pipedrive is our ...

Excellent Customization in Pipedrive

I like Pipedrive in that it has the ability to be in sync with other platforms. In our company we use it mostly for Sales, Marketing and Project Management. In each department we can customize it to fit the needs required. its easy to navigate and we are able to task each other, track progress and collaborate. We are a small company and I find it works well for us. I don't know how it would work for a larger company.

This is a very good CRM

What do you like best? I like that it is very easy to navigate, and isn't too overloaded with extra features that we do not need What do you dislike? I would prefer if it integrated more easily with other programs that our company uses more easily to let information flow Recommendations to others considering the product There are many CRM's out there, but this one is a very easy program to start and implement for a business like ours that doesn't just use it for sales, but also ...

Project Creation and Coordination

What do you like best? I like being able to create projects and assign tasks to the team. We also use it for entering activities per project and tracking progress of each project What do you dislike? I wish there was a way to create actual tickets for projects if there is an issue. Recommendations to others considering the product I think its a good platform for small businesses. Not sure how it would work for larger companies. Maybe implement a few more features and it would be ...

Pipedrive is so easy to use and very…

Pipedrive is so easy to use and very visual. It's great how it ties in with your email. Their customer support is excellent and they are adding new features all the time.

Perfect for startups

What do you like best? Manages all your data without forcing a workflow (to some this can seem confusing since "you don't know how to use it properly", but I see it as an advantage. Highly customizable with custom fields. Great mobile app. Wonderful API that was super easy to integrate with my own server, to automatically create a Person, Organization, Deal and Activity when people submit an interest form on my website. What do you dislike? Some fields in the "New Deal" prompt cannot ...

Great CRM for sales pipeline management

What do you like best? Pipedrive has been a great alternative CRM to meet our small business needs. We needed a user friendly tool that allowed us to organize our leads in an efficient way. We also like Pipedrive's functionality for follow-up reminders and email integration. Pipedrive allows you to use email integration to capture all of your communication with prospects and clients seamlessly. They also have sufficient exporting capabilities. What do you dislike? While Pipedrive does ...

Pipedrive is so easy to use and very…

Pipedrive is so easy to use and very visual. It's great how it ties in with your email. Their customer support is excellent and they are adding new features all the time.

Keeps us from double selling

What do you like best? I like that we have several sales people on our team using the system, but we can keep our own account in line with what we are doing, and see their pipelines when necessary. What do you dislike? Sometimes it's hard for me to keep my account as organized as I need it to be when I'm in a busy sales time and have a lot coming in. Recommendations to others considering the product It's good for any size business. We used to have a team of 6 and now there are just ...