9.6
SpotScore
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 1531-1540 out of 3076
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Anonymous
02/23/19
Pipedrive is an effective app for sales.
What do you like best? I like Pipedrive because it is a functional software, with simple and intuitive interface, whose characteristics allow me to manage each phase of sales process. The sales pipeline is visible and detailed, containing information relevant to each transaction: date, representative in charge and deal value. It is a valuable resource for monitoring sales. What do you dislike? I have no negative comments about this application. Recommendations to others considering ...
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David Lawrence
02/22/19
Poor customer support when needed
Terrible experience, getting locked out of an account. They took 6 hours to resolve it. We provided bank screen shots, credit cards and other details. but they did not help us. BEWARE
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Anonymous
02/22/19
Best CRM Experience Available
What do you like best? The functionality, practicality, and ease of use are the top factors for me. In minutes I had imported my entire database (several thousand contacts. After several years of use, everything I do is assisted by their "pipeline" sales-driven structure, activity-based data, unlimited custom fields, great tech support, and email integration. My team contains several non-tech savvy members who have adapted and figured out Pipedrive and have even grown to enjoy using it to ...
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Anonymous
02/20/19
Great for any organisation with up to 50 people
What do you like best? - easy to get started and to configure, plug and play - easy onboarding for new employees - simple pricing, easy to increase and decrease number of users What do you dislike? - very good software, but more integrations for marketing activities and campaigns would be nice Recommendations to others considering the product perfect for any organization with up to 50 people. What business problems are you solving with the product? What benefits have you ...
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Anonymous
02/18/19
Easy to use Crm
What do you like best? Simple, easy CRM. It takes away all the unless junk most CRM has and makes everything super clean. What do you dislike? Sometimes I wish I had a few more things, but overall it's all good.no CRM is perfect. Recommendations to others considering the product None What business problems are you solving with the product? What benefits have you realized? Following up with clients with ease and not letting deals fall through the cracks.
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Anonymous
02/17/19
Great for Boutique Offices
What do you like best? Pipedrive is a simple, easy interface that is easily accessible from phone, computer, or iPad. It is affordable and manageable for our small real estate firm. What do you dislike? On the mobile app you have to create an entry for a new deal. I wish you could just type directly into the field and the app creates it for you. Recommendations to others considering the product Try it! They have free trial What business problems are you solving with the product? ...
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Anonymous
02/16/19
A great CRM solution
What do you like best? We talk about them throughout the sales process and I really enjoy how Pipedrive conceptualizes them. Creating a person, an organization and a deal is extremely easy. It is also set up to keep you informed of phone calls. What do you dislike? Pipedrive is a very good CRM pre-sale but not perfect to manage the lifetime of a customer. What business problems are you solving with the product? What benefits have you realized? My team use pipedrive to mange leads ...
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Anonymous
02/12/19
Very Relevant System with Great Capabilities
What do you like best? Ease of use and ability to sort large amounts of data and customized fields What do you dislike? some limitations for moving fields from one area to another What business problems are you solving with the product? What benefits have you realized? Forecasting deals for a given month, analytics on our sales performance
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Lukáš Puchrik
02/09/19
Easy to use but powerfull
I like to work with Pipedrive because is easy to use, user-friendly but on the other hand, I can set whatever we need in our sales process. I also appreciate new reports and dashboards. With them, I can quickly see what is going on.
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Abdul Tayeb
02/09/19
It works very well in terms of your…
It works very well in terms of your pipeline management of projects. I have worked on pipedrive since 3 to 4 years now and I have always in the team improving the pipedrive. It is one of the best CRM tool!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].