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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1511-1520 out of 3076

A

Anonymous

03/13/19

4.5 out of 5

Managing new client and deals

What do you like best? It is great to maintain you current and new deals. Following up is the key and pipedrive makes it fun, easy and intuitive. What do you dislike? Hope they could give same features and UI on mobile app. Sometimes its difficult to find the particular deal details. Recommendations to others considering the product For people in sales, marketing or prospecting. This is the best tool u can go for. What business problems are you solving with the product? What ...

Read more

AR

Anonymous Reviewer

03/13/19

5 out of 5

One of the easiest to use but most useful tools you could invest in.

PROS & CONS What are the best aspects of this product? I cannot say enough good things about this software. We\'ve been using it for over a year now and it has never failed us. Everything you imagine to do with your CRM tool you can get done with Pipedrive and its integrations. You don\'t need any time at all to get used to it, it\'s very intuitive. The custom fields and details about contacts and deals are endless. You can integrate it with your gmail and it will automatically import ...

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RM

Radoslav Mizera

03/11/19

5 out of 5

Excellent CRM APP which fits the needs…

Excellent CRM APP which fits the needs of smaller companies like ours.

A

Anonymous

03/11/19

4 out of 5

pipedrive

What do you like best? all emails that come to my inbox I can see in my pipedrive account without opening the mail The templates that I use can be customized in the way I want and that makes the mail sent more interesting and professional a work group is created on the same platform but I can control who can see the emails I send and receive I can schedule the activities I have with each client such as call them and at what time, send emails, remember the meeting with clients or ...

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JT

Jolie Thompson-McMullan

03/11/19

4 out of 5

I have been using Pipedrive for just…

I have been using Pipedrive for just over a year and a half now and I really like it. Great way for companies that multiple people talk to the same customer or prospective customer.

GM

Graham Mitchell

03/10/19

5 out of 5

Switching to Pipedrive was the best decision …

Since switching to Pipedrive it has made using a CRM system really easy. Everyone on the team is able to use it and we have high compliance rates because it is so easy to use. We have been so happy with Pipedrive we have been recommending it to all our clients

PF

Practical Furniture

03/08/19

5 out of 5

Excellent tool for anyone juggling a lot of clients

I am a showroom designer based in Western Sydney, Australia. Constantly juggling clients and quote, I implemented Pipedrive throughout our company - and the result is fantastic! No client is forgotten, every designer within our company can open up any client and see where they are at, what is the next step, what more we can do to help them.Our clients literally tell us how happy they are that we follow up when we say we will - that this is only because Pipedrive allows us to easily update a ...

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RK

Richard Kingston

03/08/19

5 out of 5

Pipedrive is my everyday work tool

Pipedrive is my everyday work tool, easy to use withe great back up service

A

Anonymous

03/08/19

4.5 out of 5

Pipdrive CRM

What do you like best? The program is extremely easy to use from start to finish, which my team and I have been utilizing the past 4-years. You can track calls, photos, updates emails, insurance, tasks, and appointments from the start of the loan all the way to closing,. All of those functions may be viewed from your mobile device, P.C. or MacBook. With a swipe of a finger you can also advance your loan from one stage to the next. What do you dislike? This is not a dislike just a ...

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P

Piotr

03/08/19

5 out of 5

advanced but easy to use for every team…

advanced but easy to use for every team member, easy to implement with great support ... what do you need more?:

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].