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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1481-1490 out of 3076

CG

Craig Geddis

04/05/19

5 out of 5

This is a very simple and effective…

This is a very simple and effective tool for tracking quotes or other activity in your business. Totally transparent and customised to suit, fully linkable back to outlook and calendar. As a fairly new user and past extensive user of many CRM tools, I would say that this is honestly one of the best I have used. Craig GeddisBDM Queensland, Ideal Corp. Qld, Australia.

JB

Josh Burningham

04/05/19

5 out of 5

Easy-to-use and Effective in Tracking Leads from Start to Finish

I have been using Pipedrive for about 4 months now. I have found it to be extremely easy to learn and use, but also effective in tracking my leads at the various stages of development. The way it is set up, I never have prospects fall through the cracks and it allows me to easily see next steps for everyone I'm working with.

A

Anonymous

04/04/19

4.5 out of 5

Pipedrive is intuitive and easy-to-use

What do you like best? It is an intuitive and simple software. It offers excellent support to learn to use all its functions and tools quickly. It is undoubtedly a system designed to sell because it Pipedrive offers all the tools to optimize the sales process and workflow. It fits seamlessly with our sales strategy. Forecasting tool is my favorite since it gives us a clear and realistic vision of the health of sales, which allows us to identify weaknesses and increase our ...

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A

Anonymous

04/03/19

5 out of 5

Easy to use CRM

What do you like best? Dashboards dashboards dashboards. We had a team of 8 and it was very easy and reliable to keep track of leads and metrics What do you dislike? I wish there was a better way to prevent duplicates Recommendations to others considering the product Not as vast as salesforce but easy to use and set up What business problems are you solving with the product? What benefits have you realized? Customer relationship management and lead management

A

Anonymous

04/02/19

5 out of 5

Great Sales Software

What do you like best? I really like the fact that this is a cloud-based solution, accessible from many end ups What do you dislike? I do not like how it is not as simple as it used to be Recommendations to others considering the product Great tool if you like the simplicity of other CRM tools like SFDC What business problems are you solving with the product? What benefits have you realized? Generating pipeline in my small-medium sales businesses

A

Anonymous

04/02/19

4.5 out of 5

Software that offers very useful features.

What do you like best? Pipedrive offers a simple and well-organized administration CRM. Its interface is intuitive, the menu is very well designed and organized. It gives the possibility to customize it. It allows you to import and combine contacts that are already in our database to avoid the cumbersome problem of duplicate contacts. It allows me to work in conjunction with MailChimp. What do you dislike? I really have no negative aspects to highlight from this software. It would ...

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A

Anonymous

04/02/19

4.5 out of 5

Producer

What do you like best? You are able to track planned activities and easily take notes on prospects What do you dislike? it does not automatically sync duplicate prospects into one account What business problems are you solving with the product? What benefits have you realized? generative activity and new prospects have become more organized and efficient.

A

Anonymous

04/02/19

4 out of 5

You must try this platform!

What do you like best? Well it’s amazing because users increase their close rates by 28% on average after their first year using Pipedrive, so that right there is enough hope to give this platform a try. What do you dislike? Nothing really because it’s so easy to use and start up was simple and any questions I had was answered by customer service right away. Recommendations to others considering the product Definitely give it a try, it’s so helpful. What business problems are ...

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A

Anonymous

03/31/19

4 out of 5

Simple platform to use

What do you like best? Besides it is a platform that increases sales with the minimum effort I like how easy it is to use, from the first moment I have this app with me at work without having to read a lot of tutorials to learn how to use it I learned to use it for its basic and simple aspect that has to manage everything I need Pipedrive shows me what I have to work on something super practical because I do not spend time in reviewing the tasks I have to do because pipedrive has an ...

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A

Anonymous

03/30/19

5 out of 5

Never leaving this CRM

What do you like best? Ease of use, API integration, reporting, being able to email right out out of the CRM, email templates, works with lots of different esign software, contact layout, ease of building deals within a contact. What do you dislike? I wish Pipedrive would be able to have its own document signing software.and not have to use an add on Recommendations to others considering the product Do the trial, it’s worth taking a look. Best way to manage lead pipelines What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].