Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

We tried Hubspot but were disappointed…

We tried Hubspot but were disappointed at the price point and long-term contracts required. Then we found PipeDrive and it had everything we wanted in a CRM. Their customer support is also top-notch. A+ guys!

Clear and fast processes

What do you like best? I keep in order all the business actions that I am doing to maintain contact with customers and sales made in one place The sales report helps me determine if you are losing sales and how many have been a good business opportunity which I really like that you have this option so good because I can have a work order and know what is failing so that sales they are not performing 100% I can use the mobile app in any place and time to work and I collaborate a lot ...

Pipedrive is intuitive and easy-to-use

What do you like best? It is an intuitive and simple software. It offers excellent support to learn to use all its functions and tools quickly. It is undoubtedly a system designed to sell because it Pipedrive offers all the tools to optimize the sales process and workflow. It fits seamlessly with our sales strategy. Forecasting tool is my favorite since it gives us a clear and realistic vision of the health of sales, which allows us to identify weaknesses and increase our ...

Easy to use CRM

What do you like best? Dashboards dashboards dashboards. We had a team of 8 and it was very easy and reliable to keep track of leads and metrics What do you dislike? I wish there was a better way to prevent duplicates Recommendations to others considering the product Not as vast as salesforce but easy to use and set up What business problems are you solving with the product? What benefits have you realized? Customer relationship management and lead management

You must try this platform!

What do you like best? Well it’s amazing because users increase their close rates by 28% on average after their first year using Pipedrive, so that right there is enough hope to give this platform a try. What do you dislike? Nothing really because it’s so easy to use and start up was simple and any questions I had was answered by customer service right away. Recommendations to others considering the product Definitely give it a try, it’s so helpful. What business problems are ...

Software that offers very useful features.

What do you like best? Pipedrive offers a simple and well-organized administration CRM. Its interface is intuitive, the menu is very well designed and organized. It gives the possibility to customize it. It allows you to import and combine contacts that are already in our database to avoid the cumbersome problem of duplicate contacts. It allows me to work in conjunction with MailChimp. What do you dislike? I really have no negative aspects to highlight from this software. It would ...

Producer

What do you like best? You are able to track planned activities and easily take notes on prospects What do you dislike? it does not automatically sync duplicate prospects into one account What business problems are you solving with the product? What benefits have you realized? generative activity and new prospects have become more organized and efficient.

Great Sales Software

What do you like best? I really like the fact that this is a cloud-based solution, accessible from many end ups What do you dislike? I do not like how it is not as simple as it used to be Recommendations to others considering the product Great tool if you like the simplicity of other CRM tools like SFDC What business problems are you solving with the product? What benefits have you realized? Generating pipeline in my small-medium sales businesses

Simple platform to use

What do you like best? Besides it is a platform that increases sales with the minimum effort I like how easy it is to use, from the first moment I have this app with me at work without having to read a lot of tutorials to learn how to use it I learned to use it for its basic and simple aspect that has to manage everything I need Pipedrive shows me what I have to work on something super practical because I do not spend time in reviewing the tasks I have to do because pipedrive has an ...

Never leaving this CRM

What do you like best? Ease of use, API integration, reporting, being able to email right out out of the CRM, email templates, works with lots of different esign software, contact layout, ease of building deals within a contact. What do you dislike? I wish Pipedrive would be able to have its own document signing software.and not have to use an add on Recommendations to others considering the product Do the trial, it’s worth taking a look. Best way to manage lead pipelines What ...