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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1471-1480 out of 3076

A

Anonymous

04/07/19

4 out of 5

Excellent!

What do you like best? Pipedrive provides a simple, fast interface that pulls all information relevant to a deal into a single view. The development team is always at work. New features such as custom fields, workflow automation, email integrations, and many more were added recently, and the price remains very competitive. What do you dislike? Support is not available 24/7. Other than that all good. What business problems are you solving with the product? What benefits have you ...

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MM

Mahathir Mohamad

04/07/19

4 out of 5

I find it a very simple

I find it a very simple, easy to use CRM that is appropriately priced for a Small-Medium Enterprise. Integration with calendars, emails and contacts makes it easy to stay on top of all your opportunities. Would recommend it for anyone with who wants to follow-up quickly and simply on all leads.

MM

Megan Mundy

04/07/19

5 out of 5

Powerful. Simple.

Pipedrive is a powerful tool that is so simple to use. It makes keeping track of 20 different approaches so straight forward. I love the email reminders when I have a task to do. I like being able to see on one screen which deals need attention and which are ok.

A

Anonymous

04/06/19

5 out of 5

The BEST sandbox CRM by far!

What do you like best? The ability to custom make a CRM to best suit your business and it's needs is the absolute dream for any serious business looking to grow and scale, Pipedrive is that CRM! What do you dislike? My biggest complaint by far is the limitation on the number of Workflow automations, as of this post you can only have 30 per user account on the Gold plan and 60 on the Platinum plan. For our business, this means we needed to make and pay for additional user accounts just ...

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A

Anonymous

04/06/19

5 out of 5

Extraordinaria herramienta para ventas.

What do you like best? Me gusta de pipedrive porque es una herramienta que es muy facil de usar la cual me permite visualizar mis ventas cómodamente sin ningún tipo de inconvenientes, además se puede utilizar en cualquier equipo de cualquier modelo y tamaño, también me gusta su buena simplicidad y capacidad de integración con mis otras herramientas, es muy intuitiva y muy organizada y nos permite organizar nuestros ciclos de ventas correctamente. Ademas es una herramienta completamente ...

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A

Anonymous

04/05/19

4.5 out of 5

Fluffy LIttle CRM

What do you like best? The UI and UX are very user friendly if not a bit "fluffy..:... What do you dislike? Could not scale easily, the interface became annoying. Recommendations to others considering the product It's not the most advanced sales CRM but it looks great. What business problems are you solving with the product? What benefits have you realized? Helps manage a sales team and minimize transactional time. We closed several new projects when we worked with Pipedrive.

DP

Debora Pacheco

04/05/19

5 out of 5

its a great program to work with...

its a great program to work with...

ML

Marie Laenen

04/05/19

5 out of 5

A magic box for biz dev!

Pipedrive is the perfect choice for small startups and businesses getting serious about biz dev. It is well integrated with a lot of other tools like Zapier and Autopilot and allows you to automate a lot of your sales efforts while keeping personal contact with your prospects. Better start using it early in your sales process.

CG

Craig Geddis

04/05/19

5 out of 5

This is a very simple and effective…

This is a very simple and effective tool for tracking quotes or other activity in your business. Totally transparent and customised to suit, fully linkable back to outlook and calendar. As a fairly new user and past extensive user of many CRM tools, I would say that this is honestly one of the best I have used. Craig GeddisBDM Queensland, Ideal Corp. Qld, Australia.

JB

Josh Burningham

04/05/19

5 out of 5

Easy-to-use and Effective in Tracking Leads from Start to Finish

I have been using Pipedrive for about 4 months now. I have found it to be extremely easy to learn and use, but also effective in tracking my leads at the various stages of development. The way it is set up, I never have prospects fall through the cracks and it allows me to easily see next steps for everyone I'm working with.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].