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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1451-1460 out of 3076

A

Anonymous

04/17/19

4.5 out of 5

Herramienta de ventas fabulosa

What do you like best? Lo que mas me gusta es lo fácil que es proyectar y registrar ventas , así como la creación de campañas publicitarias , seguimiento de usuarios y utilización del embudo. What do you dislike? Lo que no me agrada es el corto tiempo de la versión gratis ya que solo es por 30 días y posterior a esto es necesario adquirir un plan que va desde 10$ en adelante. Recommendations to others considering the product Recomendada para gestiona de productos y de ventas ...

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A

Anonymous

04/17/19

5 out of 5

Pipedrive great sales software

What do you like best? A positive part is that Pipedrive serves to get every one of the subtleties of the customers, their data and the contacts that you have made with them to improve the exchanges you make with them and furthermore the closeout of the items. When you put new contacts in the framework if there is one rehashed, it isn't copied, just the individuals who were not before get into the framework, which encourages crafted by expanding your rundown of contacts. The ...

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A

Anonymous

04/17/19

2.5 out of 5

Pipeline is the best software for your underdevelopment sales crew

What do you like best? It's pretty easy to understand what is going on there and I indicate it for underdevelopment sales teams that do not count with much experience What do you dislike? It misses a lot of tools that can improve your workability, do not count with opening or download tracking nor financial systems integration Recommendations to others considering the product Use pipedrive if you don't have much to expend nor a huge sales crew What business problems are you solving ...

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A

Anonymous

04/16/19

4.5 out of 5

Great CRM for a small business

What do you like best? I like the pipelines the best as it keeps our groups focused on the tasks at hand. What do you dislike? Sometimes it can be overcomplicated for some of our older employees. What business problems are you solving with the product? What benefits have you realized? Managing international and domestic distributors.

A

Anonymous

04/16/19

3 out of 5

New methodology

What do you like best? In the management of funnels I can classify the sales that are made in stages and thus achieve a clear understanding of each sale made with tools that allow me a statistic based on knowing which sales are the most need attention and concentration to be more successful The customization is totally adjustable to my way as you wish and can add members to the team or perform as many activities as you want either activated or deactivated if you do not need them at the ...

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A

Anonymous

04/16/19

1 out of 5

Insufficient for Small Businesses

What do you like best? I was the CRM admin at a 20 person start-up and Pipedrive was lacking several features. The tool had a nice UI, but that was one of the only benefits. What do you dislike? Pipedrive lacked customization options that are needed for any company that isn't a mom and pop shop. Pipedrive integrated with very few external services, terrible customer service and offers only extremely superficial features. It may be inexpensive, but don't let the price entice you; ...

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BL

B Louise

04/16/19

1 out of 5

Don't recommend

Very disappointed with this company and their customer service. The actual CRM is full of bugs and when we have an issue with the service (often the representative feels the need to repeatedly explain things as though we are five year olds, instead of just getting issues resolved. Even once resolved, issues just keep popping up and we have this endless dialogue with customer service that just goes nowhere, as they are terrible at keeping records of previous conversations, or are just to ...

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A

Anonymous

04/15/19

4.5 out of 5

Pipedrive: a powerful customer relationship management tool.

What do you like best? Many good things could be listed when talking about Pipedrive: 1.- It offers the possibility of automating the workflow. 2.- It offers a good and meticulous analytic. 3.- It integrates perfectly with Mailchimp. 4.- Excellent customer service. 5.- The interface is intuitive and pleasing to the eye. 6.- Its version for mobile devices adapts very well to the device that is being used. What do you dislike? Although nothing is perfect in this life, I ...

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A

Anonymous

04/12/19

4.5 out of 5

Ideal CRM tool - easy implementation

What do you like best? As a new sales organisation, Pipedrive is a extremely helpful tool to keep on track and follow up useful contacts/leads. What do you dislike? Ideally some 'start-up' settings with more comparable companies like ours can be useful. What business problems are you solving with the product? What benefits have you realized? Pipedrive delivers structure in an unstructured environment

A

Anonymous

04/11/19

5 out of 5

Pipedrive is the best CRM

What do you like best? Pipedrive has the exact functionality that we require as a tech start up. What do you dislike? The only thing that I think could potentially be improved is the ability to replicate a pipe rather than have to set up all of the parameters from fresh. Recommendations to others considering the product If you have a small team and want to easily forecast revenue clearly then pipedrive is the one What business problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].