Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Pipedrive is great fornkeeping track of sale leads and deals

What do you like best? I love the reminders that pipedrive gives you. Whe i see red i knowni need to take action. What do you dislike? We could not get reports ofnthe information we wanted. It did not send some of the emails that we sent from the app. Recommendations to others considering the product It is great but missing functionalities that other apps have What business problems are you solving with the product? What benefits have you realized? Managing lead and deals

Pipedrive great sales software

What do you like best? A positive part is that Pipedrive serves to get every one of the subtleties of the customers, their data and the contacts that you have made with them to improve the exchanges you make with them and furthermore the closeout of the items. When you put new contacts in the framework if there is one rehashed, it isn't copied, just the individuals who were not before get into the framework, which encourages crafted by expanding your rundown of contacts. The ...

Well Structured Sales Mgmt System

What do you like best? Tracking capabilities for the sales cycle What do you dislike? Not all options are available for the cheapest version. What business problems are you solving with the product? What benefits have you realized? Easier ways to maintain & track progress of prospects/deals.

Insufficient for Small Businesses

What do you like best? I was the CRM admin at a 20 person start-up and Pipedrive was lacking several features. The tool had a nice UI, but that was one of the only benefits. What do you dislike? Pipedrive lacked customization options that are needed for any company that isn't a mom and pop shop. Pipedrive integrated with very few external services, terrible customer service and offers only extremely superficial features. It may be inexpensive, but don't let the price entice you; ...

Don't recommend

Very disappointed with this company and their customer service. The actual CRM is full of bugs and when we have an issue with the service (often the representative feels the need to repeatedly explain things as though we are five year olds, instead of just getting issues resolved. Even once resolved, issues just keep popping up and we have this endless dialogue with customer service that just goes nowhere, as they are terrible at keeping records of previous conversations, or are just to ...

New methodology

What do you like best? In the management of funnels I can classify the sales that are made in stages and thus achieve a clear understanding of each sale made with tools that allow me a statistic based on knowing which sales are the most need attention and concentration to be more successful The customization is totally adjustable to my way as you wish and can add members to the team or perform as many activities as you want either activated or deactivated if you do not need them at the ...

Great CRM for a small business

What do you like best? I like the pipelines the best as it keeps our groups focused on the tasks at hand. What do you dislike? Sometimes it can be overcomplicated for some of our older employees. What business problems are you solving with the product? What benefits have you realized? Managing international and domestic distributors.

Pipedrive: a powerful customer relationship management tool.

What do you like best? Many good things could be listed when talking about Pipedrive: 1.- It offers the possibility of automating the workflow. 2.- It offers a good and meticulous analytic. 3.- It integrates perfectly with Mailchimp. 4.- Excellent customer service. 5.- The interface is intuitive and pleasing to the eye. 6.- Its version for mobile devices adapts very well to the device that is being used. What do you dislike? Although nothing is perfect in this life, I ...

Ideal CRM tool - easy implementation

What do you like best? As a new sales organisation, Pipedrive is a extremely helpful tool to keep on track and follow up useful contacts/leads. What do you dislike? Ideally some 'start-up' settings with more comparable companies like ours can be useful. What business problems are you solving with the product? What benefits have you realized? Pipedrive delivers structure in an unstructured environment

Pipedrive is the best CRM

What do you like best? Pipedrive has the exact functionality that we require as a tech start up. What do you dislike? The only thing that I think could potentially be improved is the ability to replicate a pipe rather than have to set up all of the parameters from fresh. Recommendations to others considering the product If you have a small team and want to easily forecast revenue clearly then pipedrive is the one What business problems are you solving with the product? What ...