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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1411-1420 out of 3076

A

Anonymous

05/07/19

5 out of 5

Easy to use

What do you like best? Maneuvering around the pipeline is easy and great for when you are working with multiple clients What do you dislike? It's hard to get to the bottom of a column when you have a lot of files in it Recommendations to others considering the product Make sure you figure out all the functions quickly What business problems are you solving with the product? What benefits have you realized? I'm solving a problem of disorganization. I have less paper and more room ...

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Anonymous

05/06/19

4.5 out of 5

The best ally of your business

What do you like best? With Pipedrive I can better examine the entire sales system in order to control it very easily. This system allows me to have a wide organization in all the sales of my business, it also allows me to edit the reports with the data obtained in a much more coordinated way in order to have a better vision of everything that happens in the company. This system brings a powerful bank of templates that allows me to use and personalize emails in order to have a ...

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A

Anonymous

05/06/19

5 out of 5

Great

What do you like best? I love the pipeline view and automated activity prompt for next appropriate task after one is completed. What do you dislike? Intergrating with invoicing software is complicated/ And the dashboard statistics is rarely accurate. Recommendations to others considering the product Plenty of customization with the system not the easiest to integrate with other software for automation. What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

05/03/19

4.5 out of 5

EL MEJOR GESTOR DE VENTAS EN EL MUNDO

What do you like best? LA INTERFAZ FRESCA Y CÓMODA PARA USAR, SE ADAPTA A LAS NECESIDADES DE CADA USUARIO, OFRECE UNAS GRÁFICAS PARA LOS ANÁLISIS QUE AYUDAN A GESTIONAR VENTAS Y NEGOCIACIONES ACERTADAS E IMPORTANTES. What do you dislike? DEBERÍA MEJORAR UN POCO EL MENÚ QUE MUESTRA, A PESAR DE SER FÁCIL DE USAR UN MENU DESPLEGABLE DE UNA FORMA MAS ARMÓNICA SERIA IDEAL. Recommendations to others considering the product ES UNA HERRAMIENTA QUE CADA DÍA NOS LLEVA DE LA MANO A LA ...

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A

Anonymous

05/03/19

5 out of 5

Agradable experiencia

What do you like best? Pipedrive es muy sencillo de usar, No se necesita ser un experto para dominar las cosas. Se integra a la increíblemente con otras herramientas de ventas para brindarte una excelente solución para las ventas. es muy fácil de personalizar, El soporte también es genial. What do you dislike? Hasta la fecha no tengo disgusto alguno que resaltar, la herramienta satisface las necesidades de tener bases de datos de ventas. Recommendations to others considering the ...

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Anonymous

05/02/19

3 out of 5

Web based user friendly sales and CRM solution

What do you like best? Pipedrive efficiently measures sales team’s pipeline activity and metrics. It maintains contact history efficiently. It supports third party integrations with google applications. It provides abundant customization options. What do you dislike? Pipedrive does not have support for desktop thus you have to use the web based platform. It does not have an internal platform for email messaging. Its filtering and search features are not efficient. What business ...

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Anonymous

05/02/19

5 out of 5

PIPEDRIVE SALES PLATFORM.

What do you like best? Pipedrive software is an excellent tool for all sales programs in all businesses whether small or big. Pipedrive software has greatly improved sales program within my organization through online marketing, this is because it's web based platform. Also through pipedrive my company has been able to manage it's workflow systems effectively as well as tracking all organization workflow at all levels. This software also has improved customization of all strategies within ...

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Anonymous

05/01/19

5 out of 5

Flexible CRM

What do you like best? I like that it incorporates very well with different applications. It doesn't meddle legitimately with Intercom. It has a natural interface: It enables me to send messages straightforwardly from the CRM stage. The value esteem relationship is adequate. It additionally fills in as a motivation to plan the exercises that I need to complete and encourages me recall every action that I entered so as not to miss a gathering or one of the numerous undertakings that I ...

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Anonymous

05/01/19

4.5 out of 5

Enterprise software isn't always needed

What do you like best? What Pipedrive did correctly is creating an easy to use system that has it almost all. From CRM, to working deals on company level and the automation possibilities. What do you dislike? There are a couple of improvements to make. There is no possibility to those if you want an action to be sended through to your linkedin calendar or not (messing-up your agenda with not important actions. They can also improve on connecting with different tools, like more variate ...

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Anonymous

04/30/19

4 out of 5

This works really well.

What do you like best? It allows salespeople to focus on what's critical and important. You can send emails directly through platform and they show up in Gmail. The silver plan is really reasonable. What do you dislike? Understanding it completely can take sometime. What business problems are you solving with the product? What benefits have you realized? The silver plan is reasonable would recommend that, it can be worth using, if it fits the needs buy premium.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].