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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1401-1410 out of 3076

A

Anonymous

05/10/19

4.5 out of 5

Best Sales CRM

What do you like best? This is the best Sales CRM which help in sales management online. This software is best for small sales team who has number of process to do. Anyone can plan their sales activities and manage them very easily. It makes the work so easy. It makes easy to keep track of all the sales activities and interaction with customers. Deals can be added. From Start to end proper tracking of case is avaialable. What do you dislike? It's too costly as per Indian currency. ...

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WH

Warwick Hall

05/10/19

5 out of 5

Pipedrive has been a revelation to me…

Pipedrive has been a revelation to me after using other CRM's for over 10 years in sales. This does what you want it to do and gives you the drive and reminders to complete the tasks you can sometimes forget about. Highly recommend Pipedrive to all sales staff!

PD

Paul DeVrieze

05/10/19

5 out of 5

Pipedrive CRM is my favorite

I have worked with several CRM applications (MS, Salesforce, etc my favorite is Pipedrive. I especially like how it paces activities, so as you complete one (ex a call it will prompt you to schedule the next task (send a quote. The team at Pipedrive are extremely responsive to my request for help. One of the best value's in the business. I wish all software worked like Pipedrive.

A

Anonymous

05/10/19

5 out of 5

Perfect for Professional Services Businesses

What do you like best? Easy and simple to use - email integration works well and the tracking of deals is logical and straight forward. Very cost effective and right for a business of our size and complexity. What do you dislike? Does not integrate with our JMS Workflow Max and it would be good to have NPS survey capability What business problems are you solving with the product? What benefits have you realized? Sales management and forecasting. We also use it to manage activity ...

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JS

J Smith

05/10/19

5 out of 5

Best CRM for sales people who want to…

Best CRM for sales people who want to achieve stuff.You can tell this platform has been engineered by sales people for sales people - it all just makes sense.There's an integration tweak that I've suggested but hasn't been actioned yet (Slack integration is a bit limited. But they happily fixed an issue with the Asana integration.

EO

Ed Ormerod

05/10/19

5 out of 5

I have used many CRM systems during my…

I have used many CRM systems during my Sales career and none have come close the all important usability and customer service levels of Pipedrive. Pipedrive is great at managing follow up actions to ensure deals are progressing and our clients are serviced in a timely and professional manner. Pipedrive is not, like so many more traditional CRM systems, an expensive address book that users are only inclined to populate with the bear minimum of information, it is a hugely powerful tool that ...

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A

Anonymous

05/10/19

5 out of 5

pipedrive

What do you like best? the traceability of all processes, all information in one place What do you dislike? nothing until now, every things is good. Recommendations to others considering the product a friendly system that does a great job What business problems are you solving with the product? What benefits have you realized? all information in one place, traceability over time

A

Anonymous

05/09/19

4 out of 5

it really helps me in my day to day work

What do you like best? The calender as it helps me with my diarising What do you dislike? The system lets you open more than one account with same detials. For example in our case the clients' telephone number is used as reference. It should limitate you to have only one account with same detials. What business problems are you solving with the product? What benefits have you realized? Being a credit controller and can use it for follow ups

A

Anonymous

05/08/19

4.5 out of 5

Pipedrive a simple platform very good to handle funnels

What do you like best? Its marketing automation integration management system is superior in quality to others we have used. Its support is stable and has a large deployment in many teams. Pipedrive offers excellent packages for a very low cost. It should be noted that the agreement of terms at the moment of purchasing the service is quite flexible with the client. What do you dislike? It does not have a solid function for social network integration. You can not make quotes and offers ...

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A

Anonymous

05/08/19

5 out of 5

Basic stage to utilize

What do you like best? When I open pipedrive, the primary thing that indicates me is the business procedure, which is generally excellent in light of the fact that I begin by taking a gander at how deals are going up or down and with respect to the report that I see, I can realize what undertakings I need to do in the day I have the control of offers following to know the advancement of each and have reasonable objectives that can be come to relies upon the time that admires is a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].