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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1341-1350 out of 3076

A

Anonymous

06/21/19

4 out of 5

Pipedrive is a great tool for better relations with our customers.

What do you like best? What I like most about Pipedrive is that it allows me to centralize all the emails referring to our sales, in one place. This undoubtedly is very helpful because it allows the information to be better organized. It offers a very intuitive interface that makes it easy to manage this software. The learning curve with Pipedrive is not pronounced. In the same way I receive notifications on my mobile phone informing me of each activity or planned task. I believe the ...

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Anonymous

06/19/19

4.5 out of 5

Flexible versus functionality

What do you like best? My favorite features in Pipedrive are as follows; we can efficiently manage our daily plans, and they are visually displayed, especially in graphical form, and are very useful when planning the day. Using alternative chart types, you can easily set priorities and track how far a particular deal is progressing. The user interface of Pipedrive is surprisingly beautiful. They also have an Android and an IOS app. They provide graphical statistics to monitor your team's ...

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Anonymous

06/18/19

3.5 out of 5

Clear view of sales thanks to Pipedrive.

What do you like best? Pipedrive is a very well designed tool. It is responsible for accelerating the sales process and organizing potential customers. Among the most positive features of Pipedrive is that this platform makes sure to show the process and sales progress of each of the members that make up the sales team. Allowing to see the progress of each one and how effective. I really like that I can make great customizations on the platform. Adapt the sales channel according to ...

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Anonymous

06/18/19

4.5 out of 5

a powerful sales management tool very easy to use.

What do you like best? Pipedrive is easy to use. It has an intuitive interface that makes it possible to handle this application in a relatively short time. I can access the application from any device with an internet connection which allows me to even work from home if I wish. It integrates very well with the Google calendar as well as with the Google contacts calendar. It offers very valuable statistical reports that contain detailed information about the offers won and lost and the ...

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A

Anonymous

06/17/19

4 out of 5

PipeDrive, boosts communication with your customers

What do you like best? Pipedrive is a tool that offers a space to manage customer relationships in a dynamic and fast way. It integrates with Google applications such as contacts and calendar, facilitating the obtaining of data from users What do you dislike? A lot of time is spent in the process of understanding the application, since its interface is complicated What problems are you solving with the product? What benefits have you realized? Thanks to this application we have the ...

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Anonymous

06/15/19

4 out of 5

Sales management system with excellent performance.

What do you like best? Pipedrive is a great platform that fulfills a vital and important function for the growth of a company. This is responsible for creating an efficient organization system for all potential customers and thus generate a clear and accurate idea of the sales process. One of the characteristics that I like most about Pipedrive is that this platform is optimized to be able to access it from mobile devices. This is one of the functions that I like the most since it ...

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Anonymous

06/14/19

3.5 out of 5

Good CRM with a lot of features

What do you like best? Workflow automation comes with paid account at reasonable price... email integration and tracking were good. User interface and system search were good.Lead forms worked well. What do you dislike? Email formatting was extremely limited. Work-flows did not work properly (this was a main reason for my departure. No Queue's per say, Integrations were limited in my opinion. Associating records could have been simpler. Custom reporting was lacking at gold level ...

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Anonymous

06/14/19

3.5 out of 5

Pipedrive a way to organize sales

What do you like best? It is a very useful tool when it comes to organizing to improve the customer portfolio, it is very easy to start using only an email is necessary, it has a limited free version, it inserts and quickly organizes customer data and relates revenue which are received every month, among other things. What do you dislike? I dislike the fact that the administrator must have certain knowledge related to digital marketing, otherwise the company would have to invest in ...

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Anonymous

06/12/19

3.5 out of 5

Functional and basic CRM platform.

What do you like best? Pipedrive is a CRM with basic but useful functionalities that adapt very well to the needs of medium to small companies. I like this platform that the initial registration is very simple, unlike other similar tools. It also has an intuitive and easy to understand interface with a useful orientation without needing to be an expert in the area. I also like this platform that has a variety of plans that are accessible. Among these is the Silver plan with a cost ...

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Anonymous

06/12/19

4.5 out of 5

It's easy with an efficient system

What do you like best? I think it is an efficient software: easy to use, intuitive and simple. Provides the tools to organize and display without problems deals, sales funnel is adaptable to our needs. It also facilitates contact with customers and allows us to strengthen opportunities. The reporting tool is quite good and provides filters to display information more easily. It also integrates with an extensive variety of applications. What do you dislike? It is a high ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].