Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

It is a program to use it intelligently, it has precise options in its functions.

What do you like best? Pipedrive is one of the most complete and profitable CRMs that exist. It is easy to use, fantastic cross-platform capabilities and an excellent selection of integrations in your history. Besides moving people from one stage of sales to another is really easy. Being able to sort by each stage of sales allows me to configure processes that work. I also like that I can create more than one pipe, it has some custom web forms to collect clients of possible interest. ...

A simple but very complete sales tool.

What do you like best? Using it is very simple because its interface allows any user to learn to handle it quickly. The interface design is very attractive from the aesthetic point of view. Registration is simple and consists of filling out a small form with some questions. It is necessary to have an email. It allows to manage specific products from the control panel of the application. Pipedrive's analytics are extraordinary. The tool allows to know the summary of our sales in the ...

Do not trust Pipedrive if you value your data!

I have been using Pipedrive for approximately 1 year and was content until a disaster of an experience in the last 72 hours that should make anybody who has any concern for the integrity of their data extremely concerned if using this product.The revert function that exists when importing data does not work for merged records - although it is sold as being able to revert at the click of a button, this is simply not true.I have had a heap of data corrupted through a merge attempt. Despite ...

Lack of support and buggy with third-party apps.

PROS & CONS What are the best aspects of this product? Overall, easy to use, as long as you don't leave the walled garden. The third-party apps don't work nicely together, mainly due to bugs in the pipedrive authentication mechanism. The pipedrive team has been sloppy to resolve this, their responses are very slow. Don't choose for pipedrive, if you plan to have reliable support on third-party apps. What aspects are problematic or could work better? Integration support and problem ...

Pipedrive is the perfect software for the sales and marketing process.

What do you like best? Pipedrive is the best customer relationship management software. It has been extremely beneficial in helping to our sales and marketing process. The best thing is that we can easily send emails directly within the CRM software. We can easily get the spreadsheet directly from the efficient software. For the perfect sale activities, we can easily create custom reports which can be easily sent to our emails. What do you dislike? The software does not have the ...

Looks Cute

What do you like best? It looks cute and can be a fun way to move around your leads. If you want to pay to play this is the software for you. What do you dislike? Actually managing data takes a lot of practice as customer service won't help you. If you can maange that, you're still up for a challenge because if there are any problems whatsoever, there isn't anyone to help you. All of our leads were deleted when we uploaded new leads from a spreadsheet. When we asked for help we were ...

Great Software for CRM with an easy to use UI

What do you like best? I love the reporting feature and the ability to upload client information easily as well as export information. I also love the activities feature and email integration. Overall, the ease of use is insane. It took me less than a week to pick up on. What do you dislike? That you can't add/remove fields based on specific organizations/deals Recommendations to others considering the product: I think it's important to take the size of your clientele into ...

Online help is next to useless even…

Online help is next to useless even when screenshots are sent. They struggle to elaborate around functionality and specific issues that are occurring. It is a good CRM but the support in place to get the best from it and those intricate details to truly monitor a team and produce results are hard to reap with too many hidden functionalities.

Great, basic CRM

What do you like best? I like that Pipedrive is extremely easy to use. It is straightforward and extremely customizable. I like that it tracks my emails and is many other things and keeps it all very organized. The simplicity is definitely a key factor as to why I enjoy it so much. I also like using it to track my deals, it is a fun way to do it and keeps me motivated and on top of it all. What do you dislike? I feel like they change things quite a bit. Sometimes it can feel like the ...

Awesome crm

What do you like best? It’s easy, just works! No way I’ll change my crm after I went to Pipedrive! Best crm on the market What do you dislike? Just would like more integration and automation, integration with Facebook leads and clickfunnels would be awesome Recommendations to others considering the product: Go for it What problems are you solving with the product? What benefits have you realized? Delivering leads to my sales team, getting an idea of where my business is