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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1291-1300 out of 3076

PH

Pedro H. O

09/03/19

5 out of 5

Melhor CRM do mercado

What do you like best? Tem diversas opções, você consegue visualizar tudo que precisa fazer na agenda, é totalmente explicativo e o suporte é imediato e te atende da melhor forma. É possível trabalhar diversos fluxos e atividades ao mesmo tempo com ele sem qualquer tipo de preocupação. What do you dislike? Sua limitações são referentes às contas. Acabo ficando limitado as atividades devido ao fator financeiro, além disso, ele poderia ter mais opções de cadencia. Além disso, ele tem ...

Read more

LH

Lars Hammersholt

09/01/19

1 out of 5

When a user is trying to login with the…

When a user is trying to login with the wrong username. He/she is forever logged out and will not be able try to login again. All she can do is to create a new account with a new company. Also she is unable to contact support with this problem.

SG

SONIA G

09/01/19

4 out of 5

A useful and easy-to-use tool, significantly improves processes.

What do you like best? Visually understandable, it facilitates actions, it is practical. It helps sellers have the visibility they need at any time and place. You can add business, contacts or activities to simply drag and drop. What do you dislike? The generation of reports and reports would improve the rest of the software, it's great. Recommendations to others considering the product: I strongly recommend enrolling in the free Pipedrive trial; This will allow you to test ...

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ML

Marcial L

08/31/19

4.5 out of 5

Sales have increased since we used Pipedrive.

What do you like best? Pipedrive is an excellent sales tool that is very simple to use and does not require more training to take advantage of each of its features. Pipedrive offers extraordinary analytics to show results about our sales records, as well as to make projections that have allowed us to adjust production based on what we will possibly sell in the medium to short, medium and long term. The visibility of the sales funnel is acceptable which has unquestionably helped us to ...

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AW

Anna W

08/31/19

4 out of 5

Helpful tool!

What do you like best? Pipedrive is a source of huge information, it provides its users with the right activities to be performed. This removes the factor of losing concentration. User can close their offers or deals via pipedrive timeline. It could be access in 13 different languages. What do you dislike? It has no outlook integration and too simplistic. Users can not create the custom reports. Pipedrive cannot be used via smartphones. What problems are you solving with the ...

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HS

hannah s

08/30/19

3 out of 5

Have a complete view of your business with Pipedrive.

What do you like best? It is a simple program through the Internet with prospecting functions and strategies designed to work more efficiently for new entrepreneurs. What do you dislike? Despite having a variety of options to carry out excellent work management, it is uncomfortable to work with this program when it comes to adding or removing organizational fields. Recommendations to others considering the product: I recommend it to those new entrepreneurs who dare to ...

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FC

Favio C

08/29/19

4 out of 5

No non-sense CRM tool for small to mid-size businesses

What do you like best? I like the ease of use. It is very intuitive and it allows you to keep on top of all your sales activities. This is ideal for simple B2B sales with short sales cycles (1-2 months). I also like the batch processes where you can select a group of activities and modify those activities for the entire group selected. For velocity deals with short sales cycles, this CRM is perfect. What do you dislike? It is rather simple with not much to offer in terms of ...

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UI

User in Education Management

08/29/19

4.5 out of 5

An effective CRM

What do you like best? I like that this is a scaled down version of multi-layered sales software (like salesforce) when I don't need all the bells and whistles (and cost). Love the email templates What do you dislike? Wish it did more thorough (any) data collection What problems are you solving with the product? What benefits have you realized? For a small startup that doesn't need the complexity of salesforce, but needs money in the door, Pipedrive checks all the boxes.

MB

Mayank B

08/29/19

4 out of 5

Very easy to work with

What do you like best? Deal stage segmentation along with certain customisation What do you dislike? Too many features that are only available for premium What problems are you solving with the product? What benefits have you realized? Sales cycle management and sales development life cycle

WK

Wesley K

08/29/19

4 out of 5

Must have

What do you like best? Ease of use and a good managable system without the hassle of paperwork or other complicated systems What do you dislike? Pay per user, instead of 1 subscription or just as a paid software a one time purchase Recommendations to others considering the product: The initial step is quite a change compared to other CRM but worth it in the long run. What problems are you solving with the product? What benefits have you realized? Managing the economic ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].