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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1281-1290 out of 3076

OC

Olivia Caicedo

09/12/19

5 out of 5

Pipedrive will allow you to see how a particular CRM will work in your business.

PROS & CONS What are the best aspects of this product? Technology advances rapidly, therefore, if your company wants to grow, you have to learn to go hand in hand with technological advances. If you have a small or medium business, you probably need CRM software to improve lead management, sales management, reports and other similar operations. What aspects are problematic or could work better? However, deciding which CRM software is right for your business can be overwhelming. ...

Read more

UI

User in Information Technology and Services

09/11/19

4.5 out of 5

Best tool to follow-up deals

What do you like best? I do a lot of work with PipeDrive everyday. I use PipeDrive on the daily basis to manage the deals with customers or potential customers, keeping record of the evolution of the sales process for each one. What do you dislike? I think is good for a small or medium size companies. When you start growing the ammount of your deals it can become difficult to organize all of them as it is a very visual tool and the size of the screen is limited. Also the integration ...

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UI

User in Staffing and Recruiting

09/10/19

4.5 out of 5

A simple solution to see a beautiful view of your sales pipeline

What do you like best? The user interface that allows you to easily drag and drop What do you dislike? That there’s no way to integrate into your current crm What problems are you solving with the product? What benefits have you realized? A clean easy way to see all your deals without the clutter

M

Mark

09/09/19

1 out of 5

Under qualified support staff

Under qualified support staff. They don’t believe anything you say and ask you to send evidence. Also since when was £25 = $25? Yes you’re penalised for being British.

AI

Administrator in Information Technology and Services

09/09/19

4 out of 5

Fantastic CRM with very cool features

What do you like best? I do a lot of work with PipeDrive. I use PipeDrive on the daily basis to manage the deals with customers or potential customers, keeping record of the evolution of the sales process for each one. What do you dislike? I think is good for a small or medium size companies. When you start growing your deals it can become difficult to organize all of them as it is a very visual tool and the size of the screen is limited. Also the integration with other tools such ...

Read more

AI

Administrator in E-Learning

09/08/19

4 out of 5

Easy crm

What do you like best? If you’re looking for an easy crm, Pipedrive is the way to go, good platform What do you dislike? Would like a better iOS app, a little chunky and not able to use labels Recommendations to others considering the product: Esta to use, easy to manage What problems are you solving with the product? What benefits have you realized? Managing my clients pipeline

CI

Consultant in Information Technology and Services

09/08/19

5 out of 5

Great sales tool

What do you like best? Everything is so clear and easy to access. I have been using this for around 3 months now, there is so much it offers to help create those all important sales leads and get them to close that deal What do you dislike? I feel the there should be an alert on Pipedrive it’s self that shows you you need to close this deal not just by email Recommendations to others considering the product: Great Sales tool, don’t know how I managed before using this! ...

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MC

Matt C

09/06/19

5 out of 5

Great crm for a great price

What do you like best? The visuals they use to show are very natural. I also like the app integration. Saves a lot of time to have my email conversation connected to my crm. Also the automation options. What do you dislike? Nothing yet. They are meeting my needs for the time being. Recommendations to others considering the product: Use from the start so sales don't fall through the cracks What problems are you solving with the product? What benefits have you realized? ...

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GL

gravita l

09/06/19

5 out of 5

Deals have expanded since we utilized Pipedrive.

What do you like best? The best thing about Pipedrive is that utilizing it doesn't require complex preparing. Anybody can deal with it since its straightforward interface permits it. Enlistment is straightforward. You simply need to round out a structure with some close to home information and information of the organization in which we work. It has a preliminary variant for 30 days during which new clients can appreciate the benefits of this CRM and along these lines be urged to ...

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UI

User in Automotive

09/04/19

3.5 out of 5

Great for tracking sales

What do you like best? I like how easy it is to see how many sales are present and how many we have completed What do you dislike? I dislike the length of the set up process but at least its only once What problems are you solving with the product? What benefits have you realized? Solving the tracking of sales; numbers and open sales. Easy to just pull it up on a mobile device

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].