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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1271-1280 out of 3076

UI

User in Information Technology and Services

09/20/19

4 out of 5

It took us a while but it works!

What do you like best? Intuitive interface, quick and rich to use. Integrates nicely with email What do you dislike? Steep learning curve, not sure about training opportunities that can help make better use of it What problems are you solving with the product? What benefits have you realized? Lead generation, opportunity management, contact management

AI

Administrator in Telecommunications

09/19/19

4.5 out of 5

Pipedrive review

What do you like best? ease of use and flexibility, user control, oversite capabilities What do you dislike? features restricted by plan, no tiering for users Recommendations to others considering the product: take advantage of their trial and review their training videos What problems are you solving with the product? What benefits have you realized? tracking efforts on increasing business with Customers, enhancing partnerships, compiling contacts for marketing campaigns

LF

Lloyd F

09/19/19

4.5 out of 5

Salesforce without the cost

What do you like best? Ability to combine information from marketing into a sales process. It's amazing what you can get done for $30/month/seat. You used to need to be quite large to buy a really expensive system to do this stuff. What do you dislike? It's for high-value relationships so it's hard to make updates using marketing automation tools i.e. automatically moving deals between stages based on automated email responses either can't be done or requires more money. ...

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MP

Mateusz P

09/18/19

3.5 out of 5

The simples out there

What do you like best? I used some CRMs few years ago and only Pipedrive is the one I stick with for 2 years now. It's easy to use and actually HELPS in the sales process without standing in "the front row". This is the type of software you use to boost your productivity and the proces and not to focus on the actual tool only. What do you dislike? It takes a moment to understand the "contextuality" of the tool between Opportunities, People & Organization, but after you get that - ...

Read more

AI

Administrator in Media Production

09/15/19

4 out of 5

One of the better CRMs

What do you like best? Intuitive, easy to use, many integrations available What do you dislike? Nothing really. But I would appreciate a free for ever version. What problems are you solving with the product? What benefits have you realized? Storing Sales-relevant data and making it accessible for all

IA

Industry Analyst / Tech Writer in Warehousing

09/15/19

4 out of 5

Very very good

What do you like best? It is a sales management tool for small teams with big ambitions. It visualises your sales pipeline and helps to make sure important activities and conversations won't get dropped. Salespeople really like it because it's easy to use and intuitive. What do you dislike? I don't dislike any thing about it , it is just too perfect and easy to use Recommendations to others considering the product: It visualises your sales pipeline and helps to make sure ...

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GG

Gissele G

09/14/19

4 out of 5

A well design and effective CRM

What do you like best? It allows me to work in a more organized way, keep a record of all the data of our users this help to increases and facilitates the pace of work. It is a very complete software because i can integrate it with other applications one of these is mailchimp this helps me import the existing data and generate more successful campaigns, helps me generate detailed reports to plan the following movements to increase customers and visitors, the interface is very simple to ...

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EM

Eleonora M

09/14/19

4.5 out of 5

With Pipedrive sales have risen like foam.

What do you like best? Pipedrive without discussion is one of the most complete sales management applications currently on the market. What I like most about it is that it allows me to customize the data fields offered by the service, as well as import the data from other applications such as Mailchimp, for example, with which it synchronizes very well. Pipedrive also allows me to keep a complete record of our clients' data which makes our job easier. Pipedrive generates detailed reports ...

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L

Leo

09/14/19

5 out of 5

Helps to follow up on potential clients

PROS & CONS What are the best aspects of this product? It is simple all the way. You do not require much training to get the hang of things with this tool. It integrates well with other sales tools to give a seamless solution for your sales problem. This is necessitated by the integration API and in less than 2 weeks you will have integrated the system with another sales system. It is also easy to customize with Pipedrive. This is due to the simple interface this product has which makes ...

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OC

Olivia Caicedo

09/12/19

5 out of 5

Pipedrive will allow you to see how a particular CRM will work in your business.

PROS & CONS What are the best aspects of this product? Technology advances rapidly, therefore, if your company wants to grow, you have to learn to go hand in hand with technological advances. If you have a small or medium business, you probably need CRM software to improve lead management, sales management, reports and other similar operations. What aspects are problematic or could work better? However, deciding which CRM software is right for your business can be overwhelming. ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].