Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Great tool!

What do you like best? The most important and prominent feature of the tool is it provides you intimation about any call that is being made by any customer from your pipeline and also provides you all The necessary and relevant information about the customer in the form of notes. You can add up further info and description regarding the customer when the call ends. What do you dislike? The only feature that needs some improvement is automation. Many other tools nowadays are ...

Your company needs PIPEDRIVE

What do you like best? First of all, it seems like a great Pipedrive tool because it gives me great ease in managing multiple facets during the sales process. It also allows me to visualize the activity with respect to sales and is ideal for its use because it offers me an excellent collection of data and follow-up of customers and be able to obtain great organization in terms of reports. What do you dislike? I like it because it helps me a lot of help but it would be better if they ...

Affordable, Intuitive & Affordable!

What do you like best? I absolutely love how intuitive it is to set up your own sales process and how it can fit into various pipeline styles. What do you dislike? I feel like the user interface is quite dated and it is lacking some critical features their competitors have such as marketing automation. Recommendations to others considering the product: Definitely worth giving it a spin and seeing how it integrates with your new flow! What problems are you solving with the ...

Works for a small team

What do you like best? It's very basic and straightforward. It is what it is. What do you dislike? Not all users have the capability of running reports. The workflow of logging calls is not efficient. It's slow and not intuitive. If I'm adding a contact within an account, even though their physical email populates under that account, the system always tries to make up some other version of the company name where you have to go through the process of merging it or reassigning it to ...

Pipedrive is time saviour

Pipedrive is time saviourThis is a great tool for teams who want to collaborate on deals. We've been using pipedrive for over 2 years now. Our data is well-organized and and we know what we want to do next. This is highly recommended for any small or large businesses.

Powerful Tool, Almost Perfect, ALMOST

Pipedrive THE BEST SOFTWARE TO GROW YOUR BUSINESS

What do you like best? A sales pipeline is a perceptible and systematic approach to selling a product or service. It allows salespeople to get a grip of exactly where their resources and other ultimate smarketing glossary are at all times Pipedrive CRM gives users the ability to check and record sales information through pipeline management,the other importance is that Pipedrive’s has no restrictions in usage and full email integration is included along with add-ons and integrated apps, ...

Clean and efficient interface

What do you like best? The interface is very easy and available both on pc and mobile. What do you dislike? Some rigidity. You can put thousands in digits. You Cna go to three decimal. Recommendations to others considering the product: Not super flexible, but very easy and efficient What problems are you solving with the product? What benefits have you realized? Keep under controll the leads, which in my business can last for one or two years before the order.

Organization that is consistent across pipelines.

What do you like best? I love the activities tab as it keeps me in line with what I need to accomplish each day. Being able to group email as well has changed thigns drastically as I can get a general message out to those rotting deals that need that extra push to make it all happen. What do you dislike? When using Group functions, I wish there was a way to built a temporary space for those contacts to live in, so I could check back on that group email/reach out in a single space. I ...

Customizable - Good for Tracking Leads

What do you like best? Pipedrive can store a lot of data for a contact. They also have a nice syncing platform for Google. What do you dislike? If you want any of the features that make the system work, you have to be a premium member (basically any level above the standard level.) Recommendations to others considering the product: Make sure that you know what you need in a CRM before purchasing any CRM database. Pipedrive is good, but research the functions of the program ...