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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1241-1250 out of 3076

WS

Willy S

10/08/19

4 out of 5

Pipedrive the best organization for your company

What do you like best? Pipedrive allows me to track each of my clients, thanks to this I can obtain a large storage of data that is essential for my work activity. I like it for the fact that it is accessible due to its low cost and I manage to keep everything organized. This makes it easy for me to enjoy this great application. What do you dislike? I think that one of its defects that should improve would be to provide an option where I can send emails to several contacts, because ...

Read more

MC

Martin C

10/08/19

4 out of 5

A very complete, easy to use and effective sales tool.

What do you like best? The Pipedrive user interface is very intuitive and since we subscribe to this service everything has been done in a simple way and without major traumas. In fact, the registration process is very easy and some personal questions related to the company where I work are simply answered. Pipedrive offers a trial version that allows you to know a little about the functions of this application for 30 days. Pipedrive provides statistical reports about the sales behavior ...

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EA

Evelin Alejandra P

10/06/19

5 out of 5

herramienta comercial

What do you like best? Muy útil en ventas. Por alguna razón tras las últimas actualizaciones, no muestra en el móvil los datos de cada contacto. Cuenta con buenas funciones seria bueno también implementen algo de personalización con la aplicación de pronto algunos temas. Una muy buena opción, he probado varios CRM pero el diseño y la conexión que tiene con google apps es lo mejor, sin olvidar los informes El mejor gráfico de CRM para seguir cada negocio potencial, increíble! ...

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TR

Tyler R

10/04/19

4.5 out of 5

Streamline Your Leads

What do you like best? I LOVE the step-by-step progression of the leads. Being able to move them forward in a customized process with ease is awesome. What do you dislike? I would like just a straight-up calendar built into it, but I can function without. What problems are you solving with the product? What benefits have you realized? It's making it a lot easier to classify and prioritize my leads. It also makes it easy to get a quick overview of what I have going on and what ...

Read more

UI

User in Food & Beverages

10/03/19

2.5 out of 5

Easy

What do you like best? I like that you can store as many contacts as you want, keep track of ongoing meeting and, integrate it with your email. But more so the way that the UX is very smooth What do you dislike? I disliked that the transition between laptop and mobile wasnt the best, I really struggled using it on my mobile phone for which is why I had to stop using it What problems are you solving with the product? What benefits have you realized? Keeping tact of employee ...

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MF

Maria F

10/03/19

5 out of 5

Pipedrive: a solution that has brought profits to our company since we started using it.

What do you like best? Pipedrive has allowed us to optimize the processes related to the sales of our products. It has automated part of the management which undoubtedly becomes an advantage for any company. Pipedrive allows us to project sales in the short, medium and long term, which allows us to adapt the production to what we expect to sell in the future based on these projections offered by this software. The statistical reports offered by Pipedrive are detailed and easy to ...

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TS

Tiffany S

10/02/19

5 out of 5

Love Pipedrive!

What do you like best? I love the integration that allows easy communication with coworkers and tracking of emails and phone calls. This easily reflects on the dashboard progress screen What do you dislike? The only issue I have seen is in the synching recordings it will sometimes show one activity as two so can inflate the progress numbers Recommendations to others considering the product: Definitely get this program and make sure to use all of the amenities it offers. It ...

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ES

Executive Sponsor in Consumer Goods

10/02/19

4 out of 5

Easy to use and customise CRM for SMB

What do you like best? Very easy to customise (even for a non tech persona) and very easy to use What do you dislike? The lack of connection with other marketing tools Recommendations to others considering the product: Its the right tool if you are a SMB What problems are you solving with the product? What benefits have you realized? We increased the MQL/SQLconversion rate by 20%

SD

Sarah D

10/02/19

4 out of 5

Pipedrive: the ideal spreadsheet for company sales.

What do you like best? One of its many benefits is the ability to track potential customers to immediately keep them always in touch with the organization. It is a very easy and light adaptation tool that allows all users to use it efficiently. It guarantees you a stored record of the clients that you keep in touch with. What do you dislike? If you have a large number of contacts, it tends to slow down and does not respond as quickly as when you start, that the number of contacts is ...

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MQ

Marlon Q

10/02/19

4 out of 5

Gives us tons of information to follow through on sales

What do you like best? I like that we can add many different people to Pipedrive so we can update information instantly and be able to access the data instantly through the cloud. We can also send communications and notes to each other so that we don't have to send as many emails or make as many calls. I think the design of Pipedrive is very simple and spaced well so that people can organize and find the information that they need comfortably. What do you dislike? The cost for ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].