9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 1221-1230 out of 3076
UI
User in Computer Software
10/25/19
I use to overlook the improvements of the sales team and track the movement of the deals
What do you like best? The motivation messages in the morning: my team everyday is sharing them with each other What do you dislike? It's a little dumb how we register the deals from scratch: Every time I have to enter something I enter some basic details, and then I have to search for it and add all the other details I need What problems are you solving with the product? What benefits have you realized? Having the possibility to move one deal from one person to the other ...
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AI
Administrator in Construction
10/24/19
Office staff loves this!
What do you like best? How I can manage my day to day actives in one central location. What do you dislike? It could be a little more user friendly What problems are you solving with the product? What benefits have you realized? Keeping daily accountability for our staff with great ease.
JB
John B
10/24/19
Great CRM
What do you like best? This crm provides better visuals into each stage of the sales cycle. The user interface is clean and easy to use. Reporting features are very good. What do you dislike? I don’t really dislike anything about pipedrive CRM system. Recommendations to others considering the product: I am unsure of pricing because my company paid for it and I have not insight to cost. What problems are you solving with the product? What benefits have you ...
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UI
User in Transportation/Trucking/Railroad
10/23/19
great lead management software
What do you like best? It easily keeps track of my leads in the different sales stages. What do you dislike? Hard to pull up old leads you have lost. could be a little more user friendly in that aspect Recommendations to others considering the product: Good Software. What problems are you solving with the product? What benefits have you realized? Keeps track of what clients I need to call, and organizes my day.
SG
Sean Goldsmith
10/22/19
5 Stars, Not for the reason you think
OK. So I have worked with a lot of CRM's in my time and I have to say I am very impressed with Pipedrive. There are two reasons for this.1 CRM's are usually complicated. Pipedrive is not anywhere near as complicated as the others, but it does offer enough features for it to be a great system. Is it perfect no, could it improve in areas... yes. Why did I give it 5 stars? (Refer to point 2 2 I have NEVER experienced better customer service from a company before. Every question I have is ...
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LA
Lucas A
10/22/19
Accelerate your sales with Pipedrive
What do you like best? I love pipedrive because I can easily track sales from different locations and locations, updated reports, business forecasts with the ability to choose the one that is most convenient, send emails to leave sales in one place, and also provides notification of pending and finalized states. What do you dislike? Pipedrive is a valuable tool that is easy to use, so far its functions have been fulfilled and there is no negative aspect, very effective and easy to ...
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UI
User in Financial Services
10/21/19
Startup CRM fit for purpose
What do you like best? I like the ability to upload and download data, allowing me to manipulate a lot on excel. What do you dislike? How people, organisations and deals are separate silos What problems are you solving with the product? What benefits have you realized? Tracking deal information. Its easy to keep track of progress of different deals and stay on top of my activities
AI
Administrator in Management Consulting
10/20/19
The simplest and complete Crm
What do you like best? The semplicity of use. Very friendly and complete What do you dislike? More Google calendar adds and utilities could be implemented like two ways notifications What problems are you solving with the product? What benefits have you realized? I got my task organization semplified with a very nice funnel
UI
User in Internet
10/20/19
Good product for B2B
What do you like best? It's useful ti calculate and manage customer in come, it's very easy to integrate with Google suite What do you dislike? It's perfect for B2B but for large B2C Is not enough What problems are you solving with the product? What benefits have you realized? Management of customer, integration with time managing instruments. It's on demand, no server management
UI
User in Marketing and Advertising
10/18/19
Good
What do you like best? The fact it is kanban really helps to customize it. What do you dislike? Too white, who's it had more colors to it. What problems are you solving with the product? What benefits have you realized? It helped our workflow and deals
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].