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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1211-1220 out of 3076

JS

Jabez S

11/04/19

3.5 out of 5

Plain and simple, with no major issues

What do you like best? Pipedrive has a really simple filtering system, with various team members being able to create their own custom filters, then share them (or keep them as private). This is incredibly useful, and easily converted into data that's transferable to Sheets or Excel with minimal effort. What do you dislike? The main downside of Pipedrive lays within interaction. If your marketing/sales stack uses a lot of tools and programs, it can often be difficult to get ...

Read more

HS

Hitarth S

11/04/19

5 out of 5

A perfect CRM for Sales Guy

What do you like best? According to this CRM tool it provide good features compare to other I used it from last few day and now I am going to purchase plan as my trial is going to end What do you dislike? Pricing is higher than other related CRM tool but still it was good experitace with it Recommendations to others considering the product: Sure recommend it What problems are you solving with the product? What benefits have you realized? -Leads Follow up ...

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AM

Arup M

11/03/19

5 out of 5

Awesome CRM tool for Sales

What do you like best? As a sales manager I am very much happy with pipedrive and I used it from last 1 year. Client follow up Email schedule Project discussion Project Assignment These features are good with it. What do you dislike? The fees is very high as compare to other CRM tool and no free plan available need to improve it otherwise its okay Recommendations to others considering the product: I advised must use this tool atleast one time. What ...

Read more

UI

User in Computer Software

11/03/19

5 out of 5

Pipedrive CRM Review

What do you like best? The best things i like about pipedrive is this that it is fast to set up, extremely user friendly and it is built keeping small business requirements in mind. What do you dislike? I have been using pipedrive for quite sometime and there is nothing that i dislike. Recommendations to others considering the product: Pipedrive is one of the best CRM solutions out there. Please give it a try. What problems are you solving with the product? What benefits ...

Read more

GG

Gaurav G

11/03/19

5 out of 5

Nice Management Tool for IT industry

What do you like best? Its very much good tool for project management and easy to grab it. I used it before few month ago now my trial oack expire so I need to renew it because I am attracted with it and I cant stop using it What do you dislike? Trial period is small and some of the functionality are not enable in trial mode. Need to enable it so people can easily understood it before to purchase it Recommendations to others considering the product: Nice Concept I ...

Read more

H

Heli S

11/03/19

5 out of 5

Simply Fantastic Sales Management Tool

What do you like best? Basically I am used to now with pipedrive and truly its simply awesome featues it have. What do you dislike? Pricing aretoo much high in so need to redu e plan also there will free plan for beginners Recommendations to others considering the product: I surely recommend it to everyone What problems are you solving with the product? What benefits have you realized? *Sales Management * Project Management * Email schedule

P

PAYAL J

10/31/19

4 out of 5

An incredibly comprehensive, user friendly and powerful product sales application.

What do you like best? The Pipedrive person interface is incredibly intuitive and considering that we subscribe to this provider almost everything has become completed within a basic way and with no main traumas. In reality, the registration approach is incredibly effortless and several private queries connected with the corporate the place I perform are just answered. Pipedrive provides a demo variation that enables you to definitely know somewhat regarding the capabilities of the ...

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AI

Administrator in Construction

10/31/19

5 out of 5

Amazing. Highly recommend

What do you like best? Pipe drive is so user friendly. It provides easy feedback and allows organization of customer database. What do you dislike? I wish that you could assign tasks to more then one person. What problems are you solving with the product? What benefits have you realized? Sales are made easy with pipedrive. Organization is a price of cake.

RV

Rosanna V

10/30/19

4 out of 5

Works for Teams

What do you like best? It keeps items organized, the timelines can be fully customized to cater to your needs. I also like that you are able to set reminders for different tasks and goals. What do you dislike? What I dislike is that I am part of a small team so all of the information is overwhelming in one place which is not great for me personally. So I do not feel like this product serves small teams well that have a lot of contacts. It can also very likely just be that I am ...

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CZ

Christian Z

10/30/19

4.5 out of 5

Great tool for the follow up of different deals, which can be not only for sales!

What do you like best? We use PipeDrive for the follow-up of the deals with potential clients, projects, all kind of business relation that need different stages untill it reaches a final state. On the daily basis we organize our communications with customers, suppliers,and we follow of the evolution of each process (sallingm purchaising, partnership). It is quite useful!! What do you dislike? In my opinion, Pipedrive is good for small companies like us but it might be limited for ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].