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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1201-1210 out of 3076

JP

Jose P

11/09/19

4.5 out of 5

You need an application use Pipedrive

What do you like best? I like it because it contains control panels of pipes, as well as reminds you when you have a task to complete, in turn it contains an easy and intuitive interface to learn and use is a very important option for handling What do you dislike? I would like to see in the platform Leadership management, Zapier Integrations, Management of residual treatment and income, as well as various Reports, I consider that they are characteristics that a platform must have ...

Read more

MB

Michael B

11/08/19

4.5 out of 5

Serious tool to follow-up deals for selling

What do you like best? On the daily basis, we use PipeDrive to manage deals with customers or potential customers, keeping updated the evolution of the sales process for each one. All the trace of our selling activity is going directly to PipeDrive, so everyone in the sales team can be informed about the status of each deal. What do you dislike? So far, I think is a great tool for a small amount of deals. When you start getting more and more deals it turns difficult to organize all ...

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UI

User in Machinery

11/08/19

5 out of 5

Pipe drive is super easy to use and is perfect for any manufacturing company!

What do you like best? Pipedrive is super user friendly. I like that it is easy to navigate and easy to share things with others through. It is super great for manufacturing and makes things go smoothly when you link so much to it. What do you dislike? I didn’t dislike anything about it, pipedrive was literally the best. So easy flowing and just completely satisfying for all needs in the manufacturing community. What problems are you solving with the product? What benefits have ...

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UI

User in Information Technology and Services

11/07/19

1.5 out of 5

Pipedrive

What do you like best? Easy to access the information quickly and you can customise the fields very easy. What do you dislike? Too many people can see the same level of detail. Not clear what is a lead and what is a prospect so not easy to tell if a lead can be converted. Not that many marketing automation API's to link to. What problems are you solving with the product? What benefits have you realized? Just a database or excel file

AI

Administrator in Marketing and Advertising

11/07/19

5 out of 5

Pipedrive is easy to use and makes collaboration across teams more effecient.

What do you like best? it integrates well with your CRM tool and makes it faster to capture leads. Right when a lead comes in Zapier integrates it to Pipedrive, making, which gives our sales team an immediate pulse on what the lead flow looks like and it also keeps the marketing team in the loop What do you dislike? We had a hard time connecting Pipedrive to Mailchimp, which is why we used Zapier. But after the set up was complete Pipedrive was easy to use. Recommendations to ...

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WK

Willian K

11/06/19

4 out of 5

The best growth for your venture

What do you like best? It allows me to obtain the location and visualization of some data of a client who did not give it to me in due time. With Pipedrive I can see what this current market offer is and what it was. What do you dislike? Earning trust is of the utmost importance, so when they make an update send a notification in this way they keep the user informed. Without a doubt it is an application with which you work with many contacts so they must be faster and less slow. ...

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GT

Giacomo T

11/05/19

3 out of 5

Used before we implemented our internal cmr

What do you like best? Easy to see the task of the day and set reminders (sync with your calendar) What do you dislike? Difficult when somebody is off and you have to transfer your whole pipeline to someonelse What problems are you solving with the product? What benefits have you realized? Easy for a manager to see what the team members are working on

AR

Andrew Richard

11/05/19

5 out of 5

The most flexible CRM I've used!

Our whole team loves Pipedrive! We started off on a lower level plan and gradually as we got used to the process, and building out our own custom fields we've taken it from a place that we dump data and occasionally check to a place where we live. Managing our days, contacts and deals we're able to automate combining some external processes with Zapier and internal processes with Pipedrive. Leadbooster added a whole level to our online presence and we love it! Tying this all together with ...

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JD

Janak D

11/05/19

5 out of 5

Simply Good CRM with all the functionality I had ever seen

What do you like best? pipedrive is a basic item. We use it for dealing with our pipeline and parcel of Salespanel clients likewise use Pipedrive. We have heard great audits from them. It's truly straightforward. Our work process includes pulling inbound leads from Salespanel with their information and lead score directly to our Pipedrive account. From that point, our business group channels the leads and makes exercises. It's a consistent procedure. Overseeing lead action is simple as ...

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GR

Guillaume R

11/04/19

3.5 out of 5

Pipedrive is ideal for small business

What do you like best? Pipedrive was designed for sales people. It is easy to log activities, create task and visualise pipeline. The reports are basic but they give the minimum information every sales rep and sales manager needs. What do you dislike? Once your company scale, Pipedrive is not enough. It lacks many features to create compelling reports and alerts. It is also very much a sales tool, but not designed for Client Success / Account Management even though you can get by ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].