Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Overall A with potential to add the +

What do you like best? Multiple user functionality with ease Clear sales tracking and personalization based on opportunity Gmail integration Daily action reminders What do you dislike? Contact distribution and importing multiple lists are difficult to manage and require much editing and setting Wish there was better calendar integration and more inputs available around "rotting deals" Wish there was more options when you close or lose a deal like being able to ...

Pipedrive Experience

What do you like best? Agile, easy to understand and set up. Affordable. Helps drive our pipeline, engage our customers, schedule followups and stay on schedule. What do you dislike? More limitations in terms of using as a marketing CRM than others. Confusing on how to merge or delete contacts when you have multiple. bcc doesn't integrate with email providers as well as Salesforce or HubSpot. What problems are you solving with the product? What benefits have you realized? ...

Simple for the small business.

What do you like best? I love the simplicity and organization of the platform. The email automation has helped my organization in eliminating the same repetitive tasks. It's integration with PandaDoc is a really nice feature for managing my documents and keeping track of communications and where I am at in different stages with dozens of clients. What do you dislike? There's really nothing that I dislike. The only two things that I don't necessarily like is 1) the activities page ...

Keeps my customers right where I need them!

What do you like best? I love how you can separate your customers based on where they are at in the flow of things. Ex... I work in construction. We have pre-build timelines.... in process.... complete/collect etc... What do you dislike? I really wish you could set a task for multiple employees instead of having to set multiple of the same tasks. What problems are you solving with the product? What benefits have you realized? We have set up a lot of the automated features ...

Pipedrive Review

What do you like best? It provides a clear understanding of your leads and where they are in the buyer journey. What do you dislike? It has some functionality issues particularly in regards to syncing with other solutions. What problems are you solving with the product? What benefits have you realized? It provides a clear understanding of your leads, where they are in the process. Thus, it enables you to better respond to them improving your sales and marketing processes/

Pipedrive excellent adapts well and transparently to organizations.

What do you like best? This application presents amazing qualities which allows me to add custom fields and modify the sales channel. It also yields results that benefit me because, I can take notes during a meeting or a call. In the same way, it gives me some characteristics of solid and safe accommodation. It is ideal allows me to easily enter, data to Pipedrive or send them to another platform. What do you dislike? It is necessary to perfect it because, the organization of ...

Task tisk task

What do you like best? Keeping track with different pipelines and tasks is easy. What do you dislike? Losing track of someone if a task doesn't get set. What problems are you solving with the product? What benefits have you realized? Solve problems with all the notes in pipedrive.

Mighty and Powerful

What do you like best? How easy it is to use and customize for any size business. The customer service is brilliant What do you dislike? To be honest I wish you could have two users on all accounts Recommendations to others considering the product: Do the trial, fall in love with it and buy it! I love it What problems are you solving with the product? What benefits have you realized? It's my CRM, my accountablity software, Its my tracking system. Its brilliant

Easy to use CRM

What do you like best? Very easy usability. People who are not tech-savvy can easily understand how to use the platform. The user interface is very easy on the eyes and looks well organized. What do you dislike? Lacks some of the features that SalesForce has. What problems are you solving with the product? What benefits have you realized? Data management + Account Management. It's easy for everyone to know what is going on with accounts.

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