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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1181-1190 out of 3076

MH

Marcelo H

11/22/19

5 out of 5

A must-have tool for every comercial team!

What do you like best? Pipedrive is the most simple and effective tool to have all your prospective information in the cloud, accessible from any device and for your whole team. The cheapest plan also includes like 90% of the features you will use and it's kind of inexpensive. What do you dislike? The mobile app could perform a bit better. It would be nice also to have a discount when buying several licenses per month. Recommendations to others considering the product: ...

Read more

AI

Administrator in Market Research

11/20/19

3 out of 5

Works well but takes a lot of maintainence

What do you like best? I really like the tags and being able to filter by tag. My organization uses this feature a lot. What do you dislike? Wish it had better integrations with email - would love to be able to go to a contact and see their email open rate, click rate, frequency of emails, etc. What problems are you solving with the product? What benefits have you realized? We have pretty solid list management which is always helpful. I enjoy being able to track our clients ...

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DI

Daniel I

11/20/19

3.5 out of 5

Pipedrive: the simple and powerful tool for the sales process.

What do you like best? It is a tool that allows all users to feel comfortably when implementing in their activities, it has a very attractive interface by which team members are motivated to use it. It allows you to capture every detail without ignoring any mistakes avoiding spending more time filing with the traditional method, Pipedrive is a tool with a powerful and agile process with the ability to respond productively to your needs. What do you dislike? When the tool has a large ...

Read more

LP

Leonidas Papoulakis

11/18/19

4 out of 5

Very good experience for the past 2…

Very good experience for the past 2 years, where i use them!

LP

Leonidas Papoulakis

11/18/19

4 out of 5

Very good experience for the past 2…

Very good experience for the past 2 years, where i use them!

UI

User in Construction

11/17/19

5 out of 5

Pipedrive Review

What do you like best? I like the update feature where you can add or update a telephone number or email address. I also like the new audio feature, you are able to voice text the note directly into Pipedrive What do you dislike? I'm new to Pipedrive so there isn't anything that I have found difficult as of yet or anything that I don't like. What problems are you solving with the product? What benefits have you realized? The benefits of storing the roofing customer ...

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UI

User in Construction

11/16/19

4.5 out of 5

Pipedrive

What do you like best? I like the added features that Pipedrive has implemented recently. You are able to upload video as well as photos to the customers file. What do you dislike? I don't like the mobile version because the cell screen is small and I'm not able to navigate as well as I can on the computer screen in the office. What problems are you solving with the product? What benefits have you realized? There are a lot of benefits while using Pipedrive, one of them is ...

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NP

Nisarg P

11/16/19

3.5 out of 5

Best CRM tool for tracking every lead and manage it

What do you like best? The best thing about PipeDrive is email tracking and its integration so that we can track each and every email. we can also see all stages of Every lead and manage realtime. Also, we get information about companies by their smart crawling which helps in reducing work. So overall its good CRM for B2B salespeople. What do you dislike? No provision to send emails/sales campaigns from within the CRM. It does not provide a built-in phone system. Lacks the ...

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J

JAMES B

11/15/19

5 out of 5

Effective management system that would keep you on your team on track.

What do you like best? I love that you can separate. Can have different users they can all put their notes in the same place in each deal. Fully customizable settings to where you can pull data from each. Collectively. What do you dislike? It could be better about importing photos and attaching notes to those photos to help other users see exactly what your notes are about. Recommendations to others considering the product: I believe you will never find a better business ...

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AI

Administrator in Accounting

11/14/19

3 out of 5

Could be better

What do you like best? I like how customizable pipelines are, and Pipedrive’s price point and integrations are satisf What do you dislike? I find myself disappointed with the inability to automate the sales process with Pipedrive. It’s highly manual. The reporting is also very lackluster. What problems are you solving with the product? What benefits have you realized? Pipedrive helps to keep your leads organized

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].