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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1161-1170 out of 3076

KC

Karina Coronel

12/04/19

5 out of 5

This solution is easy to us.

This solution is easy to us.You can export data to make a customizable analysis according to your needs. The support is great. You can follow up your deals following your own process. PD helps to analyze your Sales team and also to follow up the work done.

LR

L Robinson

12/04/19

5 out of 5

I love Pipedrive

I love Pipedrive. As a B2B sales and marketing expert I have used many CRM's over the last 30 years and Pipedrive is by far my favourite. It's easy to use, intuitive and easily shaped to my needs. I loved it so much I have become a partner and now promote it's use to all of my clients, who also love it. I wouldn't recommend any other CRM software above Pipedrive.

EU

eBaoTech UK ltd

12/04/19

5 out of 5

Best I've used and I am a sales guy…

Best CRM I've used and I am a sales guy that used to sell CRM systems to banks. I have used Pipedrive to run one software sales business and set up another. Its easy use, good mobile app, highly customisable and u sense they are actively/constantly improve it rather than just milk subscriptions for a stagnant product. Often the improvements are not incremental tweaks but big additions of functionality plus, there is the extensibility via the 'Integrations'. Pricing generally and the quality ...

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AP

Avash Pardhootman

12/04/19

5 out of 5

Really great user experience and has…

Really great user experience and has integrations with most apps out there.

SL

Scott Lovelace

12/04/19

5 out of 5

Pipedrive's platform is awesome

Pipedrive's platform is awesome, but it's really the customer support that makes it such an incredible value! Awesome support & responsiveness.

KA

KEVAN ATKINSON

12/04/19

5 out of 5

Best and easiest CRM system

Best and easiest CRM system we have ever used. It deals with tracking and deal progress well and is very efficient and easy on your time, it can be used on your mobile with ease so you are never far away from a customer or their details.

S

Shari

12/03/19

5 out of 5

Easy to use. Intuitive.

Easy to use. Intuitive. Great way to keep track of customers, follow ups, sales, emails, next steps & more. Good customer service. Perfect for my small business needs.

MC

Martin Cook

12/03/19

5 out of 5

Clear easy and accurate customer and…

Clear easy and accurate customer and prospect management

TP

Theo Palmer

12/03/19

5 out of 5

Very good service

Very good service

SP

Shannon Pineau

12/03/19

5 out of 5

Excellent, Comprehensive (yet simple) Sales Platform!

I have used PipeDrive for almost 3 years now and I love it. It is very user friendly - allowing me to create all my own sales milestones and move my leads through them. It is definitely the simplicity that I like the most. I can see at a glance where I am at with all of my leads and I can easily set reminders to accomplish what I need to to move them through the next step of the sales process. I tried this platform on a recommendation from a colleague and now I am offering my own ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].