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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1151-1160 out of 3076

JF

Jason Fehr

12/04/19

4 out of 5

Customer Relationships

Pipedrive keeps me up to date on touch points with all of my customers and I believe that is the most important part of a CRM.

JE

Jennifer Ellard (Marketing)

12/04/19

4 out of 5

Pipedrive is easy to use

Pipedrive is easy to use. We haven't spent much time teaching people to use it for this reason and that's awesome. We would like more robust reporting in the long run.

AW

Aaron W

12/04/19

4 out of 5

Good CRM, Highly recommend it.

Good program, easy to use and the app is very simple. Integration is easy, and we are able to use it with anything we want. Set up was quick, and modifying to our sales process was simple. The variety of set-ups and views makes it easy for each of our staff to use to their preference with out missing a beat. We do run into search issues from time to time, and maintenance does interfere, but it is a good program and we are glad we found it.

RW

Rafer White

12/04/19

5 out of 5

Easy to learn!

Easy to learn, fun to use.

MS

Marisol Sanchez

12/04/19

5 out of 5

I like this tool because I can give the…

I like this tool because I can give the support to our clients fast and more efficient, it is easy to use and the service they give us when having a doubt is great, I thank my company for giving us this work tool. Really make a difference. I can qualify it as Best Practices.

HN

Harry Norman

12/04/19

5 out of 5

Love Pipedrive

Love Pipedrive - its a dynamic and constantly improving CRM that is essential to our business

SW

S Wooten

12/04/19

5 out of 5

Exception ease and full featured value

Tried many CRM products and Pipedrive provides the greatest ease, full features and highest value for my needs.

DC

Daniel Claudio

12/04/19

5 out of 5

Pipe drive is much more user friendly…

Pipe drive is much more user friendly then sales force- at one click I get get a snapshot of my business. This helps me stay focused on the deals that are moving and follow up with ones that may need more work. It would be helpful to have some kind of integrated software for capturing business card information. Also maybe something that could run tandem with LinkedIn. But I love the personalization you get from using Pipedrive you set your Pipedrive to suit the needs of the business I would ...

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P

PW

12/04/19

5 out of 5

Give the team ownership of the KPIs

love it. the most awesome way to set prioritized KPIs, track performance by giving the team ownership of the information.

MB

Mike Brenhaug

12/04/19

5 out of 5

Pipedrive is the best CRM system available

Pipedrive is the best CRM system. I've tried several others and Pipedrive is the best and the only one I recommend for all my agents and clients. As a business coach helping clients increase their sales I always look to an effective CRM system solution and always recommend Pipedrive. 1. Intuitive and easy to use for any salesperson to learn. No technical skills needed.2. Extremely customizable and flexible to meet any business needs. 3. Integration and automation features save you time and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].