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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1151-1160 out of 3076

AM

Alex Mashkin

12/04/19

5 out of 5

Best CRM I've ever tried

Pipedrive has been an amazing tool in helping me organize my business the way I want. Most favorite features are the ability to customize everything I want, the automation and their customer service. They listen to their customers and make changes and add features based on customer feedback! Fantastic tool!

MD

M Dalton

12/04/19

5 out of 5

Most intuitive and powerful CRM out there

Far and away the most intuitive and powerful CRM out there. Easy to configure and get the info I need

G

GeneS

12/04/19

5 out of 5

System does a great job at CRM…

System does a great job at CRM functionality. It seems well-thought out and the features make sense. Customer service is really strong and are capable of answering all questions...typically go beyond what you expect. Very friendly too!

SR

Sharon Rexrode

12/04/19

5 out of 5

Coaching and Mentoring with ease

Easy to not only keep up with my accounts but, as a sales manager, it makes it easy to see successes or lost sales of my sales team. By keeping up with what's going on, I am able to coach and mentor as needed to build my team to continued success.

LC

Laurence Clarke

12/04/19

5 out of 5

flexible and easy to use

Much easier to use than our old crm Microsoft dynamics and we have managed to adapt it to work for our internal systems as well as our sales side. Been a great support to our business. Highly recommend it.

KC

Kimball Clark

12/04/19

5 out of 5

I first found "Wunderlist

I first found "Wunderlist", and then "Trello", and now I can't stop talking about Pipedrive. A mix of a customizable task list, a customizable workflow, and a customizable database, Pipedrive doesn't stop there. The Pipedrive Marketplace allows me to link the data in my CRM and automate tedious tasks that steal me away from talking with potential customers. As my sales team adds data to Pipedrive every day, I can easily filter individual or team progress in relation to one deal, or various ...

Read more

SE

Seth Erickson

12/04/19

5 out of 5

The BEST CRM hands down!

Pipedrive is one of the most well-built pieces of software I've ever worked with. It's clear, easy to use, and customizable to the hilt. We use Pipedrive in our company and I love it so much I pretty much tell anyone who's looking for a CRM to give it a try.On top of all that, it's reasonably priced and they continue to make intuitive updates to the software.

PS

Pamela Sonier

12/04/19

5 out of 5

Pipe drive is an awesome

Pipe drive is an awesome way to keep all of your customers and estimates in order and it make it very easy for doing follow upsI much more prefer going on pipe drive as apposed to doing a weekly report it also helps with your monthly report and yearly report

RM

Rich Macar

12/04/19

5 out of 5

Pipedrive is the first crm that…

Pipedrive is the first crm that actually easier satisfies my small company needs, with big company type options. We are thrilled with the pipelines, lead booster integrations with our website as well as google email integration. Pipedrive is terrific!!

JM

Jay McCooeye

12/04/19

5 out of 5

Pipedrive is really user friendly

Pipedrive is really user friendly. I don't have any frustrations with the layout or functionality.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].