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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 1141-1150 out of 3076

RA

Raheel Akhtar

12/04/19

5 out of 5

Pipedrive helped me to visually monitor…

Pipedrive helped me to visually monitor and enhance my Sales pipeline. Their number of applications integrations also helped to automate the process and communication throughout the sales team and other stake holders

TM

Tony Miller

12/04/19

5 out of 5

Great pipeline management tool for sales

Easy planning, automation, tracking of correspondence with Outlook. I can see if and when they open emails and even if they clicked on a link within the email or not! This allows me to gauge temperature before even engaging in a phone conversation. Support is quick to respond and software is intuitive. Great product, highly recommend.

KB

Karl Bimshas

12/04/19

5 out of 5

I've used a lot of different CRM's over…

I've used a lot of different CRM's over the years. My favorite has been Pipedrive. Not only is it feature-rich with things that are important to me, like my sales pipeline, but it is activity-based. Meaning, the system regularly prompts you for next actions. This is crucial for keeping track of deals and customer relationships.

S

Shyam

12/04/19

5 out of 5

Easy to use and configure

Easy to use and configure. Even for new employees they get around the features pretty quickly. Thanks team!

ST

S Tzekov

12/04/19

5 out of 5

Very easy way to manage any given…

Very easy way to manage any given pipeline; the platform is user friendly and does not require PHD to navigate it. The staff are ultra supportive.

JG

Jonathan G.

12/04/19

5 out of 5

Pipedrive has helped me to achieve dramatic year-on-year increases in deals closed

Pipedrive has been game changing for me. A couple years ago I made a commitment to prospecting and keeping my pipe full. Pipedrive is the tool that's enabled that commitment. My deals-closed numbers are up strongly two years running now. Actually, they are up five years running, but the most recent two years show particularly dramatic increases in each year, and that's thanks in part to Pipedrive and how it's helped me to stay on top of larger number of deals than I could otherwise ...

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PS

Pierre Simard

12/04/19

5 out of 5

Moi j'adore ce CRM !

PipeDrive nous permet d'être organisés et efficaces dans nos efforts de développement. C'est facile de travailler en équipe au besoin et les rapports sont excellents pour gérer l'ensemble. L'équipe service clientèle est très réactive et sympathique !

MB

Marleen Branham

12/04/19

5 out of 5

Pipedrive holds everything together

Pipedrive holds everything together. Emails, notes, different views to see information; everyone can tell what is going on, all in one app!

KH

Katharine Hadow

12/04/19

5 out of 5

Price, quality AND service

You know the expression "Price, quality, service--pick two out of three?" Pipedrive actually gives you all three.Considering how budget-friendly Pipedrive is, you might expect reliable but basic product. In fact, you'll be amazed at the rich variety of ways to track your contacts.It's easy to learn, flexible, and when you run into an issue, support responds quickly. Definitely recommend.

LC

Lynn Cornwell

12/04/19

5 out of 5

I think Pipedrive does a great job of…

I think Pipedrive does a great job of keeping track of my client information, activity and follow up! It's easy to use and my main resource!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].