9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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MS
Maddie Senkosky
12/04/19
Helps me stay on top of my…
Helps me stay on top of my relationships with gym members!
G
GeneS
12/04/19
System does a great job at CRM…
System does a great job at CRM functionality. It seems well-thought out and the features make sense. Customer service is really strong and are capable of answering all questions...typically go beyond what you expect. Very friendly too!
SR
Sharon Rexrode
12/04/19
Coaching and Mentoring with ease
Easy to not only keep up with my accounts but, as a sales manager, it makes it easy to see successes or lost sales of my sales team. By keeping up with what's going on, I am able to coach and mentor as needed to build my team to continued success.
M
Marie-Eve
12/04/19
Pipe drive is a very great plate
Pipe drive is a very great plate
SL
Scott Lovelace
12/04/19
Pipedrive's platform is awesome
Pipedrive's platform is awesome, but it's really the customer support that makes it such an incredible value! Awesome support & responsiveness.
AP
Avash Pardhootman
12/04/19
Really great user experience and has…
Really great user experience and has integrations with most apps out there.
EU
eBaoTech UK ltd
12/04/19
Best I've used and I am a sales guy…
Best CRM I've used and I am a sales guy that used to sell CRM systems to banks. I have used Pipedrive to run one software sales business and set up another. Its easy use, good mobile app, highly customisable and u sense they are actively/constantly improve it rather than just milk subscriptions for a stagnant product. Often the improvements are not incremental tweaks but big additions of functionality plus, there is the extensibility via the 'Integrations'. Pricing generally and the quality ...
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LR
L Robinson
12/04/19
I love Pipedrive
I love Pipedrive. As a B2B sales and marketing expert I have used many CRM's over the last 30 years and Pipedrive is by far my favourite. It's easy to use, intuitive and easily shaped to my needs. I loved it so much I have become a partner and now promote it's use to all of my clients, who also love it. I wouldn't recommend any other CRM software above Pipedrive.
KC
Karina Coronel
12/04/19
This solution is easy to us.
This solution is easy to us.You can export data to make a customizable analysis according to your needs. The support is great. You can follow up your deals following your own process. PD helps to analyze your Sales team and also to follow up the work done.
JM
Jay McCooeye
12/04/19
Pipedrive is really user friendly
Pipedrive is really user friendly. I don't have any frustrations with the layout or functionality.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].