9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 1121-1130 out of 3076
MD
M Dalton
12/04/19
Most intuitive and powerful CRM out there
Far and away the most intuitive and powerful CRM out there. Easy to configure and get the info I need
AM
Alex Mashkin
12/04/19
Best CRM I've ever tried
Pipedrive has been an amazing tool in helping me organize my business the way I want. Most favorite features are the ability to customize everything I want, the automation and their customer service. They listen to their customers and make changes and add features based on customer feedback! Fantastic tool!
LC
Lynn Cornwell
12/04/19
I think Pipedrive does a great job of…
I think Pipedrive does a great job of keeping track of my client information, activity and follow up! It's easy to use and my main resource!
KH
Katharine Hadow
12/04/19
Price, quality AND service
You know the expression "Price, quality, service--pick two out of three?" Pipedrive actually gives you all three.Considering how budget-friendly Pipedrive is, you might expect reliable but basic product. In fact, you'll be amazed at the rich variety of ways to track your contacts.It's easy to learn, flexible, and when you run into an issue, support responds quickly. Definitely recommend.
MB
Marleen Branham
12/04/19
Pipedrive holds everything together
Pipedrive holds everything together. Emails, notes, different views to see information; everyone can tell what is going on, all in one app!
PS
Pierre Simard
12/04/19
Moi j'adore ce CRM !
PipeDrive nous permet d'être organisés et efficaces dans nos efforts de développement. C'est facile de travailler en équipe au besoin et les rapports sont excellents pour gérer l'ensemble. L'équipe service clientèle est très réactive et sympathique !
JG
Jonathan G.
12/04/19
Pipedrive has helped me to achieve dramatic year-on-year increases in deals closed
Pipedrive has been game changing for me. A couple years ago I made a commitment to prospecting and keeping my pipe full. Pipedrive is the tool that's enabled that commitment. My deals-closed numbers are up strongly two years running now. Actually, they are up five years running, but the most recent two years show particularly dramatic increases in each year, and that's thanks in part to Pipedrive and how it's helped me to stay on top of larger number of deals than I could otherwise ...
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ST
S Tzekov
12/04/19
Very easy way to manage any given…
Very easy way to manage any given pipeline; the platform is user friendly and does not require PHD to navigate it. The staff are ultra supportive.
S
Shyam
12/04/19
Easy to use and configure
Easy to use and configure. Even for new employees they get around the features pretty quickly. Thanks team!
KB
Karl Bimshas
12/04/19
I've used a lot of different CRM's over…
I've used a lot of different CRM's over the years. My favorite has been Pipedrive. Not only is it feature-rich with things that are important to me, like my sales pipeline, but it is activity-based. Meaning, the system regularly prompts you for next actions. This is crucial for keeping track of deals and customer relationships.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].